Trust Subscriptions App

Trust Subscriptions App

Avaliações (7)

Classificação geral
4,8
Número por nível de avaliação
  • 86% das avaliações são de 5 estrelas
  • 14% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 0% das avaliações são de 1 estrelas
2 de dezembro de 2024

I just installed this app today and completed all my setup. Everything seems fine and pretty straightforward. The free version has what I need. Only after I completed all my setup did I see the "Billing" section.

The app IS fully free for up to 50 subscribers. After that, there is a monthly fee. The pricing is reasonable, but it needs to be added to the app details for transparency BEFORE people go through installation and setup.

As of today, Dec 2, 2024, there are 4 tiers according to the Billing section (available after you install the app).

All tiers have 0% transaction fee.

Free: $0/mo, 50 subscriptions
Starter: $10/mo, 1000 subscriptions
Business: $30/mo, 10,000 subscriptions
Enterprise: $100/mo, unlimited subscriptions

Every tier includes:
0% Transaction Fee
24 x 7 Dedicated support
Dashboard and Analytics
Email Notification
Manage Subscriptions

Starter ($10/mo for 1000 subs) also includes:
Custom CSS

Business ($30/mo for 10,000 subs) also includes:
Shipping Profiles
Custom Email Html

Enterprise ($100/mo for unlimited subs) also includes:
Customer Portal Settings
Build-a-box
Custom Email Domain

Amanda Olivia
Estados Unidos
TrustApps deixou uma resposta 3 de dezembro de 2024

Hi Amanda,

Thank you so much for taking the time to share your honest feedback. I'm truly sorry for any confusion caused by the pricing details not being more transparent upfront. That's completely on us, and I can see how frustrating that might have been after you'd already set everything up.

We've now updated the app listing to ensure all pricing details are clearly visible so no one else has the same experience. We deeply value your trust in our app, and we're always working to improve and make things right.

If there's anything else we can do to make your experience better, please don't hesitate to reach out. Your feedback means the world to us!

Warm regards,
Rishabh
Team TrustApps