Overall rating Based on 1550 reviews
Walking T Beef
The app is great and the customer support is even better. Can't recommend enough. App is easy to use and the support team is capable and available to help tailor the app to your needs.
I love recharge! Easy to set up and awesome support when you run into issue.
Would definitely recommend.
My journey with the Recharge app started when we decided to add subscriptions to our supplement product. What we wanted to offer was not available through Recharge or other apps. That’s when the people at recharge really went to work for us.
They did conference calls with us and taught us how to do what we wanted within their app. They really went way overboard on the customer service. I have been in business for over 30 years and I have never had company care so much about my issues. I can’t recommend these guys enough.
Every time we have a question or issue they step and help us as a business partner would, it seems as if they really care about my business. We are thrilled with the app and more importantly we are thrilled with the people and customer service behind the app. If i could give 10 or 100 stars I would. Bottom line they are awesome, download their app, you will be happy to have them in your corner. You are not just number with Recharge you are a person and treated as such. You can contact me for a reference concerning recharge if you like - Sage, Founder at Akua.Life
The app is super functional. Love that they built a new subscription trial feature into it. Seems like a pretty common scenario. It's a little confusing to set up, but if you watch the youtube vids you'll be able to get through it.
What is REALLY awesome though is the tech support. They bent over backwards getting their system to work with my theme. Can't say enough good things about them. If you're on the fence, don't be. You'll be in good hands with the Recharge folks.
The App & Customer Service is IMPECCABLE! I recently encountered a problem (of my own doing) and the ReCharge App was affected. I had messed up my site code and was lost .
RECHARGE TO THE RESCUE!
I reached out to ReCharge Customer Service and within hours they had their 5 Star Team repair the codes I had messed up. They also answered a ton of questions I had and were very nice, helpful and professional.
I highly recommend ReCharge if you're in need of a recurring payment solution!
GRIT BRICK | Shower Bars
I give them 5 stars despite the fact that I do not continue to use ReCharge as it lacks the functionality that I am looking for - it works very well otherwise. In addition, its customer support has been responsive and excellent. So it would have been a 5 star if they have the extra functionality that I am looking for.
Great customer service. They are super helpful and responsive. We were able to fix our issues in no time.
Abundant Earth Labs
So far my favorite thing about this app is their speedy customer service! That means a LOT, especially as time can be so sensitive when dealing with changes that impact orders. So far, I've been really happy and we've had zero customer complaints or confusion. THanks!
Red Clover Coffee
We use this app to make it easier for the customer to get their products. The fire and forget is great for busy people or people that don't want to constantly be online.
FORK & MELON
So far so good! Working as planned, and I've received prompt replies from customer service when I had questions.