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recharge support was very helpful and response. i do think this program will be more helpful to our customers than the previous. Only omitting one star because migration is far more complex with recharge rewards than any other migration we've done before.
We appreciate the review!
- Ty Bailey | VP of Services
Customer service through live chat is relatively responsive and depending on the issue they are able to find a solution during the chat. If not, they make it clear they will follow up via email once the problem is solved.
As a small business, the biggest gripe I have with Recharge is the cost. If there was some kind of tiered pricing based on subscriptions processed per month, it would make working as a small business more palatable.
We appreciate your feedback!
- Ty Bailey | VP of Services
Recharge has been extremely useful when it comes to subscription. we have developed a custom setup wit recharge api, all the help from support team has been great.
App to go with, if you are require more that a basic setup.
We’re happy to hear Recharge is working well for your store. Thanks for sharing!
- Ty Bailey | VP of Services
The app has definite limitations, but customer service is prompt and very helpful.
We appreciate your feedback!
- Ty Bailey | VP of Services
We've been using Recharge for 5 years and it has provided us with the platform to grow our subscription business very well. The customer service is always very responsive and helpfull.
I have been using Recharge for a few years. My subscription business has grown consistently. Great customer support, which means the most to me.
Customer service rep Jessie Mills is stellar. Very knowledgeable and gives quick, helpful responses. The only reason I'm not giving a 5 star is because the rest of ReCharge as an app doesn't meet her standards of service, and leaves us wanting more. Since I'm technically reviewing ReCharge I have to leave it at 4. Jessie gets 5 stars any day!
Very good and fast experience to check on the issue
We appreciate your review and feedback!
- Ty Bailey | VP of Services
Nick from the e-shop Genius helped us uninstall this app easier by helping remove coding from theme.
Thank you for your review.
- Ty Bailey | VP of Services
I have never been a fan of this app...but I am warming to it since integrated checkout with shopify and chat support. Just had a great experience with support person Jaden Walker. Thanks
We appreciate you taking the time to leave a review!
- Ty Bailey | VP of Services