Recharge Subscriptions App

Recharge has the best customer service ever! They are so quick and helpful. We have a high volume of subscriptions and have run into some issues and the team, especially Juan C., have been very hands on in helping us come up with a temporary solution.

Great app, runs very smoothly, intuitive to use and support staff are SO helpful, especially Roberto + Nena!

From onboarding to support, Recharge has been a great tool for our subscription-based business. Support is outstanding and they are able to prioritize tasks when multiple requests are submitted—a rare feat for a Shopify app. There are cheaper solutions out there, but with Recharge you get what you pay for. As long as they continue providing excellent support and best of class subscription features, we'll be customers.

Wonderful customer service! Not only was my issue resolved, but it was done so in a very expedient manner. Thank you for the excellence!

Prompt and efficient response

During the pandemic we wanted a quick and affordable solution to add a subscription service to our coffee website, we were recommended Recharge and have been delighted at how it's increased our direct to consumer business. On initial set up, we hadn't achieved full integration with our customers' regular accounts but the Recharge Support team were brilliantly responsive and helpful. I dealt with the same agent throughout and she went above and beyond to help us get the fix we needed and optimise the associated webpages and email notifications. An unexpectedly personal and great customer service experience.

There have been lots of subscription apps popping up lately and Recharge definitely is on the pricier side. However, it is by far the most robust/enterprise level products out there and there continue to be product improvements. Their customer support is always knowledgeable as well. If you're a business that wants to scale your subscription offering and will likely need a software that's flexible enough to be customized to your needs, then Recharge is your best bet.

Customer service has been great and the move to the integrated Shopify checkout is a lifesaver! A huge part of our business is subscriptions and this fits the bill.

This app is the absolute best!!!! The customer service is absolutely amazing!!!
Customer service representative Nena helped fixed a huge issue with my store at 2-3 am, super fast response, she needs a raise! Never had such a great experience with customer service like this. Recharge is user friendly and the best out of all ive tried.

Very easy to setup the app to work, but due to the way our site was designed, we needed some custom functionality. The customization in the app is quite limited so we needed some assistance - we contacted Recharge support and they directed us to their merchant dev program, where we ended up finding Nick from e-shop Genius. They helped us setup the app to function exactly as we wanted, and all for free! Nick was very responsive to our questions.