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It is a great app with many integrations, which are the most critical part of subscription solutions. Excellent customer support, always trying to help and find a solution.
We're glad to hear you've had a positive experience! Thank you for taking the time to leave a review.
- Ty Bailey | VP of Services
The support agent was excellent!
We appreciate the shout out to our support team!
- Ty Bailey | VP of Services
I am write this 5 star review because of the exemplary service and support. The app itself is easy enough to use and is quite extensible. One of the most important things is when we had a problem (that we created) Recharge was there to pick up and fix all we needed. Great product great support
Thank you so much for the five star review! We're glad to hear about your positive experience with Recharge.
- Ty Bailey | VP of Services
Very prompt and friendly was able to solve my problem!
We're glad to hear about your five star experience with Recharge!
- Ty Bailey | VP of Services
Recharge has been a great subscription platform for our company. There have been some hiccups and issues pop up but our velocity account manager Ben Grunert has been there every step of the way to help us solve problems and reach our goals. This review is really 5 starts for Ben because his efforts and level of service are what have made our experience with Recharge positive. He is quick to answer any questions we have and always working hard to find solutions fo us anytime we bring something up with him. The app itself is good and fairly easy to use but it's Ben's commitment to supporting our company that have made using recharge a 5 star experience.
Thank you so much for taking the time to leave a shout-out to Ben. I'm glad to hear that he has made your experience with Recharge a positive one.
- Ty Bailey | VP of Services
This review is for the fantastic support experience we had with Juan C. We had an urgent payment issue that was complicated but Juan immediately got to the root of the issue. Not only was the issue identified but he went above and beyond to fully explain all of it to us, making sure we understood and patiently explaining further if we didn't. He was extremely knowledgeable and had impeccable communication that made the resolution of a headache into an efficient and smooth experience.
Juan’s exceptional clarity in every step of the resolution process ensured that we were never left in the dark. His dedication to answer all our questions, and answer them in a timely manner was beyond impressive. He is a testament to the gold standard of recharge support. Highly recommended!
We appreciate you taking a moment to leave a shout-out to Juan. We're glad he was able to assist you with your concerns!
- Ty Bailey | VP of Services
Great app, has done wonders for our store to build up our recurring revenue, and is helping us generate tons of sales effortlessly. Great support, very well thought out app.
We appreciate you taking the time to leave a five star review! We're happy to hear about your positive experience with both our app and support team.
- Ty Bailey | VP of Services
I love the app. This has been the backbone of my business. Subscribers are key to sustainable growth, and having easy software to use is even better.
The icing on the cake is the customer service!
We're so glad to hear about your positive experience using Recharge! Thank you for the review and the shout out to our Support team!
- Ty | VP of Services
We migrated from Woocommerce and Jairus helped us seamlessly transition without any hiccups!! Absolutely incredible staff and support team throughout the entire experience, and from a customer perspective - Recharge is impeccable.
Thank you so much for the five star review and the shout out to Jairus! We're glad to hear about your positive experience.
- Ty Bailey | VP of Services
Our migration to Recharge was straightforward and uneventful. Vinse was masterful in the prep meetings and helped us to understand the key points through the migration checklist shared. Thank you, Vinse! Initial experience with the storefront has been positive for both CS and customer. Renata provided some timely support as we made optimizations. Go Renata!
Thank you so much for taking the time to leave a review - and for the shout out to Vinse!
- Ty Bailey | VP of Services