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Quick and efficient and took care of my request with ease!
Perfect service today!
Thank you for taking the time to leave us a review. I'm glad to hear you've had a positive experience with our service.
- Ty Bailey | VP of Services
Really great and quick customer service! Thanks especially to Alex Delgato, Milutin, Chantz, Matt A., Sean G., Chris M., Zachary B., Sheana R. and Lia M.- you guys rock.
I appreciate Recharge's simple workflow and stellar client support. The UI is very friendly and can be learned quickly. Their technical support crew is always on the ball. A+++++ They constantly follow up and keep us up to date on all technical issues, as well as offer real-time strategic solutions.
Brendan was very quick and helpful with my queries. He checked in with me to make sure that all his information worked.
5 stars!!!
I was able to use the support and resolve a difficulty with our footer. I was given a couple of different solutions. Both of the solutions worked. One of the solutions specifically took care of my issue as well as kept the functionality the way that I had hoped.
I have also had an issue about our cart button that was very quickly and professionally resolved.
While we keep battling with Shopify Payments related issues, dealing with Recharge Support has made it more bearable. No issues with customer support (unlike Shopify Support!) Last interaction has been exemplary - thanks Elijah!
Quick response time and gave clear instructions on how to fix our issue! We always have a great experience with the Recharge support team.
We've been with Recharge for over 5 years now since the very beginning when I was a solo bootstrapped founder packing boxes in my living room in NYC. I 100% honestly believe that Bokksu would not have grown to where we are today if it wasn't for the superior subscription billing technology of Recharge, the caring responsiveness of their support team, and the innovative and merchant-first mindset of their entire leadership team. If you're looking for a true partner in growing your subscription box business, there is literally no other vendor app I would recommend besides Recharge.
Great App for all your subscription needs. Fantastic service from Gordon and the team. Thank you Recharge
We really appreciate you taking the time to leave us a positive review. Extra thanks for the shout out to Gordon! We are glad to hear you've had a good experience with Recharge.
- Ty Bailey | VP of Services
I was struggling to change the address in my email template footer. Thomas helped direct me to solve the issue quickly and with clear guidelines. Great customer service, thanks team