Recharge Subscriptions , 1.744 anmeldelser
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Excellent customer service - nice not to talk to a bot!
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
We recently migrated to Recharge and had a positive experience overall. Recharge stands out as a more professional solution compared to the two apps we used previously. Vinse, the implementation engineer, played a crucial role in making the migration as smoother as it could be. His support and guidance significantly reduced the stress associated with navigating the complexities of the process, especially since our case wasn't straightforward.
We really appreciate you taking the time to leave a review! We're glad to hear you've had a positive experience and that Vinse was able to help.
- Ty Bailey | VP of Services
Great support team! Highly responsive and shows great follow-through with any issues.
We appreciate the review!
Ty Bailey | VP of Services
Kiki was very helpful and very quick to come back to me.
Thank You
Thank you for the review and shout out to Kiki!
- Ty Bailey | VP of Services
Very happy, great support and very fast! Thanks
We're very happy to hear about your positive experience with Recharge!
- Ty Bailey | VP of Services
Charged me $99 without approval. No warning, no updates stating it was switching to paid subscription. ...Update.. they refunded the money the was charged in error.
Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.
Support: https://support.rechargepayments.com/hc/en-us/requests/new
We have recently transitioned to Recharge and everything has been going great thus far. Vinse helped guide us through the migration process very smoothly. Two thumbs up :)
Thank you for leaving a review of your experience!
- Ty Bailey | VP of Services
Vinse from the implementation team is the man! Vinse really worked hard and helped with integration from our old provider. Really happy with the switch.
Thank you for the shout out to Vinse and the five star review!
- Ty Bailey | VP of Services
Great support team, the app is best in class for shopify and the account managers are really helpful with helping you configure, scale and optimise your subscription plans
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
Miley W | Recharge Technical Support was incredible to work with. She was patient and solved my problem on her end which was a big lift off of my shoulders.
Thank you so much for the review and the shout out to Miley!
- Ty Bailey | VP of Services