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The customer service were brilliant at helping me resolve a customer error on account problem. Mary was efficient and very helpful.,
Great support from Juan C. with great explanations.
Quick replies and very good advice on the technical part.
I totally recommend :)
Thank you for the five star review - and the shout out to Juan!
- Ty Bailey | VP of Services
I emailed for support on a shipping charge issue. The support team resolved the issue quickly. I find that each time I email for support I get an response quickly. The support team is very good with getting issues resolved due to a high knowledge of the Recharge program. I am very satisfied with the support team.
Fantastic, really patient and helpful
We appreciate you taking the time to leave a review.
- Ty Bailey | VP of Services
Have been using Recharge now for over 4 years. Great App with super customer service and very speedy sorting out any tweaks. We recently updated our theme and had some minor issues with the widget. Recharge done all they could within their means and recommended eShop Genius to us for further dev work with up to 5hrs free dev. Nick from the eShop quickly got back to us and fixed our issues. 5* service thank you Nick and Recharge
We had an issue on the weekend of payment processing for our store and we were thankfully able to get assistance from Recharge about the issue. The Recharge Rep. worked tirelessly to help us overcome our issue and stayed in touch to make sure all went well.
Thank you so much for the kind review and for the shout out to our hard working support team. We're glad that you're having a positive experience with Recharge!
- Ty Bailey | VP of Services
Good app and very responsive customer service that has helped us deal with a lot of issues that naturally arise when offer subscriptions.
Solved everything great and quickly!
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
Elijah offered great support - timely and detailed.
Having found out more on the capabilities within Recharge, there is so much more we as a company can gain from the tool. General reporting drilled down further by product is super helpful knowing where to apply the gas. Flows discussed are a nice and easy way to extend purchase behavior on our best customers. I look forward to applying these and so much more!
We're glad to hear that you've enjoyed your experience with Recharge!
- Ty Bailey | VP of Services