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Very happy with the support we received from the Recharge team. Quick to respond, solution oriented and kind.
I reached out to customer service for help with an error message my customers were receiving after I changed some settings in the app. Not only did Tigist respond promptly, he fixed my problem, and went above and beyond to alert me to another potential problem that was a separate issue from the one I originally needed help with. Thank you so much!
Recharge has the best customer service ever! They are so quick and helpful. We have a high volume of subscriptions and have run into some issues and the team, especially Juan C., have been very hands on in helping us come up with a temporary solution.
The supports are responsive and they gladly assisted me with some issues I faced and some clarifications. Thumbs up!
We worked with Duncan Love to implement our app and he was totally amazing. The app itself is far superior to Bold and ultra flexible in complex subscription flows. Highly recommend!
Recharge is pretty simple to use and has great customer service. I would recommend this app if you are looking for a good subscription option to your website.
Recharge is always extremely helpful with any issues I might have and quick to respond. All of my questions are always answered as well, great customer service.
Recharge has been a really helpful app. And their support team has been exceptionally responsive answering questions.
Subscriptions are one of the most critical online revenue streams for a business and ReCharge is simply, the best app on the market. It's easy to use and implement, run analytics and reports, manage subs internally, and the UI for customers to manage their own subscriptions is really great too.
The only drawback is that third party tools like ReCharge don't always play nice with Shopify or updated Themes. Fortunately, ReCharge works with e-shop Genius to alleviate such issues. And e-shop Genius is extremely responsive, professional, and very efficient at solving problems. Recently, we had an issue with ReCharge not working with Collection pages and we received an overnight solution to a complex problem. Special thanks to Nick!!!
Really great and easy app to use! And I must mention the absolutely superb customer service! I'm very impressed by the speed and attention to detail in my requests. Overall, very highly recommended.