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Hi, Sydney was very helpful and helped us fix our issue of working with manage subscriptions. She took it upon herself to take time out of her day and solve the issue. Thank you and give her a raise!
Thank you for taking the time to leave a review - and for the shout out to Sydney!
- Ty Bailey | VP of Services
Their support team is fantastic!
We appreciate the shout out to our support team!
- Ty Bailey | VP of Services
Pierre L. was super helpful. Got my questions answered very quickly. Appreciate your quick assistance.
We appreciate your review - and your shout out to Pierre!
- Ty Bailey | VP of Services
They are great to work with, we have been with them probably since the beginning of time (2017) and we have no plans of moving away from them! Best in the business and always very helpful!
Thank you so much for the five star review - and for your partnership through the years!
- Ty Bailey | VP of Services
I had an issue with the widget not showing up on my site, and Norm was able to help me quickly identify the problem. The expertise and prompt assistance made the process smooth and efficient. I appreciate the support and highly recommend their services.
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
A+ response time.
We appreciate you leaving a review!
- Ty Bailey | VP of Services
I do not want to give this app the 5 stars as I was really frustrated with the very messy conversion process that was forced on me by Recharge and Shopify. However, the 5 stars are solely for Nick, from the e-shop Genius, (as I don’t know where else to leave the review) who really saved this project for me. We had custom code that changed the way my site functioned and Nick was very considerate in understanding all the frustrations and was very helpful in providing specific guidance in order to get to solutions. He even got on a call with me to take time to understand the issues. Working him with was very easy, and I will without a doubt work with him again for other tasks. The new pricing of the app does not justify the service imo esp for my small business, but I have no choice and they know it. However, Nick has helped me work through the errors and has been a lifesaver!
We appreciate you taking the time to leave your feedback.
- Ty Bailey | VP of Services
Great tech support team
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
Great Customer Service! Jenalyn helped me set up the product page and fixed some issues with the widget. Now we will test the app and see how it goes. Thanks!
We appreciate your five star review and shout out to Jenalyn!
- Ty Bailey | VP of Services
I would recommend!
Thank you for your review!
- Ty Bailey | VP of Services