Anmeldelser (1.868)
Afgræns
-
Efter bedømmelse
I do not want to give this app the 5 stars as I was really frustrated with the very messy conversion process that was forced on me by Recharge and Shopify. However, the 5 stars are solely for Nick, from the e-shop Genius, (as I don’t know where else to leave the review) who really saved this project for me. We had custom code that changed the way my site functioned and Nick was very considerate in understanding all the frustrations and was very helpful in providing specific guidance in order to get to solutions. He even got on a call with me to take time to understand the issues. Working him with was very easy, and I will without a doubt work with him again for other tasks. The new pricing of the app does not justify the service imo esp for my small business, but I have no choice and they know it. However, Nick has helped me work through the errors and has been a lifesaver!
We appreciate you taking the time to leave your feedback.
- Ty Bailey | VP of Services
They are great to work with, we have been with them probably since the beginning of time (2017) and we have no plans of moving away from them! Best in the business and always very helpful!
Thank you so much for the five star review - and for your partnership through the years!
- Ty Bailey | VP of Services
Got on a live chat with Jaden Walker in minutes and was able to resolve my issue with shipping charges quickly and smoothly. Went above and beyond to help in regenerating all of our current orders to match the updated settings!
Thank you for your review and shout out to Jaden!
- Ty Bailey | VP of Services
I just want to say a BIG thank you to Matt A and Thomas J at the Recharge Technical Support Team. They helped solve our problems fast and with excellent outcomes.
Thank you for the shout out to Matt & Thomas - and the five star review!
- Ty Bailey | VP of Services
Jaden Walker - Support was spot on and perfect. Knew their stuff and very well trained!
We appreciate your review and shout out to Jaden!
- Ty Bailey | VP of Services
We've had a great experience w/Bold and is helping us build our growing subscription business
We appreciate your review!
- Ty Bailey | VP of Services
Vinse was on hand the whole process to make sure the Recharge integration ran smoothly. Vinse was always ready to hop on call to assist with even the smallest of queries. Technical support is also quite quick at responding.
We appreciate you taking the time to leave your feedback and review!
- Ty Bailey | VP of Services
Their customer support is always helpful, especially with bulk actions for subscriptions.
We appreciate the shout out to our support team!
- Ty Bailey | VP of Services
Amazing experience -fast, friendly service that got my problem solved!
Thank you for the five star review!
- Ty Bailey | VP of Services
customer service helped us navigate issues with our site in a timely manner. I was impressed!
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services