Rezensionen (1.763)

Gesamtbewertung
4,5
Anzahl pro Bewertungsstufe
  • 86 % der Bewertungen sind 5 Sterne
  • 6 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 6 % der Bewertungen sind 1 Sterne
Bearbeitet am 23. Mai 2022

Prepare to annoy and frustrate your most loyal customers, and receive numerous emails to help manage their subscriptions. App is so buggy at the moment that I can't even manage my own subscriptions with them. If I, the owner, can't do it, you better bet your customers can't. Been using them for over a year!

Silver Falls Sustainability Co.
Vereinigte Staaten
Fast 2 jahre mit der App
16. November 2021

This app has really helped us provide a great subscription service for our customers and would highly recommend it. Great service!

Rviita
Kanada
Fast 2 jahre mit der App
4. November 2021

It's also easy to use, with no over-set settings,Snežana A. helped me solve the problem quickly, thank you,

CoFANCY
Vereinigte Staaten
Fast 2 jahre mit der App
18. November 2021

crystal was extremely helpful. She helped resolved my issue and was very quick in coming back to me.

Bazoo
Vereinigtes Königreich
Fast 2 jahre mit der App
1. August 2021

Probably the most UN - USER FRIENDLY app on Shopify. Customers find it hard to swap, pause, cancel, items. Admin backend is terrible and backward, need 100's of clicks to make changes and have to do everything ONE BY ONE. Support is slow unless you PAY FOR PREMIUM SUPPORT. You should know the value of recurring orders is HUGE for online stores and you need to improve your over all interface. I have lost customers as they get frustrated to use the customer account management system, its terrible

Swolefoods
Neuseeland
Fast 2 jahre mit der App
Bearbeitet am 12. Januar 2022

Kiki L answered my question quickly and her customer service was 5-Star. Your app is easy to use but I find your Help/Support Center difficult to locate answers in. Your team is great and I usually reach out to them by message directly because I go around in circles trying to get an answer through the Help screen. I have to say, though, the recent update is good as it provides more detailed analytical info.

Fekkai
Vereinigte Staaten
Fast 2 jahre mit der App
24. Juni 2021

Incredible app. It is the core of our entire business. Great features, great support, great communication. We wanted to scale our business into a large subscription company. There is no better app than Recharge to make that happen. Running a subscription company can be complex logistically, it would be impossible to do this on your own. Recharge provided me with every resource I needed to make a multi-million dollar, scalable business possible.

Viori
Vereinigte Staaten
Fast 2 jahre mit der App
30. Juni 2023

I spoke with Adam B and I was so glad for his assistance. Fastest customer service through chat I have ever encountered

Laundry Sauce
Vereinigte Staaten
Fast 2 jahre mit der App
Recharge hat geantwortet 3. Juli 2023

We appreciate you taking the time to leave a shout-out for Adam and are glad to hear you are enjoying your Recharge experience!

- Ty | VP of Services

Bearbeitet am 20. Januar 2022

I've been using Recharge for 2 years now, the app works well for what I need and appreciate the super responsive support team. Thanks Gordon!

Aurelia
Kanada
Fast 2 jahre mit der App
17. August 2023

Had an odd issue on my site that was blocking customers from being able to subscribe. Taylor (chat host) went above and beyond to help trouble shoot the issue. He was able to get it fixed! So happy with this app and their customer service!

Bella Hue
Vereinigte Staaten
Mehr als ein jahr mit der App
Recharge hat geantwortet 29. August 2023

We are glad to hear that Taylor was able to assist with your inquiries. Thank you for taking the time out of your day to leave us a review.
- Ty Bailey | VP of Services