Rezensionen (1.918)

Gesamtbewertung
4,6
Anzahl pro Bewertungsstufe
  • 86 % der Bewertungen sind 5 Sterne
  • 6 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 6 % der Bewertungen sind 1 Sterne
20. September 2021

Rachel D in customer support was amazing! I can't believe how accurately and quickly she corrected an issue for us. So impressed and grateful!

Simple Green Smoothies
Vereinigte Staaten
Mehr als ein jahr mit der App
25. Juli 2023

Recharge has been really solid for us. It is easy to integrate, offers unique customizations, and has comprehensive technology.

Their support is all remote and typically is sufficient, but sometimes it can take longer than ideal to get issues resolved.

Unfortunately, more custom support is only available on the highest tier plan (we are on the pro plan). I think ReCharge would benefit greatly from options for phone support. I also think that for some of the more complex functionalities, more could be done to make it easier to do on your own.

PrettyBoy
Vereinigte Staaten
Mehr als ein jahr mit der App
Recharge hat geantwortet 31. Juli 2023

Thank you so much for your review and for taking the time to leave us with your feedback! We will take this into consideration as we continue to evolve our support offerings.
- Ty | VP of Services

Bearbeitet am 21. November 2024

Recharge has been big for us - subscriptions are 90% or more of our revenue - and the customer service is always great, I highly recommend

Kratus
Vereinigte Staaten
Mehr als ein jahr mit der App
Recharge hat geantwortet 31. Juli 2023

Thank you so much for taking the time to leave us a five star review! We appreciate the shout out to our hardworking Support team.
- Ty | VP of Services

30. Mai 2023

Recharge is super easy to install and set up. We been seeing great results already. The customer service is great too.

Weird Beverages
Vereinigte Staaten
Mehr als ein jahr mit der App
Recharge hat geantwortet 7. Juni 2023

We really appreciate you taking the time to leave a review of your experience with the app and our team! Glad to hear that Recharge has provided positive results for your subscriptions.
- Ty | VP of Services

20. Mai 2022

Vuk was a great help on the chat feature! Very helpful in helping us send our customers links so they can personally manage their subscriptions.

Vitamin Bar
Vereinigte Staaten
Mehr als ein jahr mit der App
13. März 2022

Jovana (Support Agent) is excellent! Our issue was resolved within few hours. We are grateful for all of her help and support.

Sweet Fuzzies
Zypern
Mehr als ein jahr mit der App
9. Juli 2021

I had an issue with some of my members after I had changed the product variance. I wasn't quite sure what to do and I was able to get help from support. They provided me with an easy step-by+step guide that immediately fixed my problem. Thank you!

Shop Wander Wear
Vereinigte Staaten
Mehr als ein jahr mit der App
24. Januar 2022

Brilliant customer support. Fantastic app. A must for every shopify merchant who wants to offer subscription. Our customers love the "manage my subscription" page. we do too.

BLÆK - Specialty Instant Coffee
Deutschland
Mehr als ein jahr mit der App
22. April 2021

App is easy to use and their customer service is very responsive to any questions and requests I have.

Wolf Project
Schweiz
Mehr als ein jahr mit der App
28. Januar 2022

quickly helped us push subscription dates for upcoming orders with included a product that is sold out

Primally Pure
Vereinigte Staaten
Mehr als ein jahr mit der App