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Nigel from support was really great in helping us with discounting! Overall a good app. It's relatively simple to use. The complexities stem from Shopify's rules, not ReCharge.
Great app, great people. Customer service responds quickly and is very polite and helpful. No issues with ongoing usage of the app.
Love the support with this app! The customer service team always responds quickly and is eager to help.
Recharge's bundling product has been a game changer for my business. No other subscription app has anything close to what Recharge can offer, and I've been super happy with their customer service.
Thank you for your positive feedback on our bundling product - and the shout-out to our hardworking support team. We strive to continue to build an app that benefits our merchants and improves their subscription experience.
- Ty | VP of Services
Gordon C was super helpful and very quick to respond to my questions and take of the issue I was having.
Milica was incredibly helpful in solving a customer issue. The app itself has been great, but the customer service was even better! Thanks so much, Milica, your help was greatly appreciated :)
The issue was resolved promptly, and we were able to get back to the customer to straighten their account. Thank you very much, Juan!
Tech support is responsive and helpful. Also why do I have to type in 100 characters? That seems a strange thing to do. lol. Anyways, Chantz was great.
Excellent support and the platform works well for subscriptions. The only downside right now is that they do not support a multi-currency shopify store.
Swift and attentive support from the backend team whenever we have questions and run into troubleshooting.