Recharge Subscriptions , 1.719 Rezensionen

Gesamtbewertung
4,5
Anzahl pro Bewertungsstufe
  • 86 % der Bewertungen sind 5 Sterne
  • 6 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 6 % der Bewertungen sind 1 Sterne
21. April 2022

Im rating the agent not the app, handled my enquiry first time fast! The app is ok but very fiddley to get it to work as required

The Coffee Company
Australien
Mehr als 3 jahre mit der App
16. November 2021

We've received many request from our customers to build an integration with this app and heard great feedback.

peolyteststore
Tschechien
Etwa 2 monate mit der App
29. März 2023

Been using Recharge on plenty of projects and have not been dissappointed yet! Great support from Malik

SEX BRAND
Vereinigtes Königreich
Etwa 2 monate mit der App
Bearbeitet am 29. Juni 2023

Dommage !

L'augmentation de prix annoncée rend l'application vraisemblablement caduque pour beaucoup de petits stores Shopify qui ne font que professer quelques subscriptions parmi les commandes.

Pourtant, le support client avait toujours été rapide et très efficace quand nous en avions eu besoin -- il y a plus de deux ans. Les scénarios de recharge sont d'une grande utilité et l'application est globalement assez simple à utiliser.

Raz★War
Belgien
Mehr als 3 jahre mit der App
18. Dezember 2021

This app is relatively easy to setup and manage, and works quite well. However, there are couple things that would need to be addressed: 1) the Recharge app creates a duplicate of the original product, which leads to unnecessary the clutter in the Products list, and 2) once you add the product to Recharge's product or ruleset list, the name (title) of product will not be updated there, if you change it - you'll have to remove then re-add same product for updated name to show up on Recharge mode, which is cumbersome. It would be nice to have name updatable along with other parameters, or have an ability to edit it within Recharge's own product or ruleset lists.

Mama Bar
Vereinigte Staaten
Mehr als 3 jahre mit der App
26. April 2021

Almost ready to go live with ReCharge Subscriptions, the app is easy to use and looks professional. We've had a couple of small conflicts with our theme that the ReCharge team are resolving for us as we speak. The customer support from both Alona and Jamison has been nothing short of fantastic, I would highly recommend ReCharge to anyone looking to add recurring payments to their Shopify store. 5/5. George, Protein Package (proteinpackage.co.uk)

Protein Package
Vereinigtes Königreich
Etwa 2 monate mit der App
Bearbeitet am 23. Juni 2021

Recharge has been a nightmare for us from day 1. Their customer support has been non-existent, they refuse to help if you have other apps installed and blame everything that doesn't work on other apps - even though we paid a premium for 'priority' support. They don't support currency conversions, so discounts actually ADDED the value of the discount to the price. When we had complaints from our customers on how confusing the customer portal was, they charged $300/month to customize it, and you still have to pay a developer 1000s on top of that. After more than 2 years, we finally found another solution that works for us and we have never been so happy to get rid of an app than Recharge. Good Riddance.

Nutracelle
Kanada
Mehr als 3 jahre mit der App
13. April 2022

Recharge has been a great addition to my business and their customer support team has been very helpful in getting me started, especially Juan C. Thank you and I highly recommend this service.

Sonny's Wellness
Vereinigte Staaten
Etwa 2 monate mit der App
Bearbeitet am 2. Februar 2023

Great customer service by Taylor P but there's still room for improvement in the app, in terms of regenerating updates from Shopify to Recharge.

Is there a timeline for regeneration or updates will be made automatically could be implemented anytime soon? As for now, I find it a bit frustrating and efficient whenever I make a change in the Shopify setting, I would need to let the Recharge team know so they can help regenerate.

BOBBLE Sdn Bhd (1370132-P)
Malaysia
Mehr als 3 jahre mit der App
9. November 2021

The customer service received from Vuk was excellent, a quick turnaround and plenty of guidance provided to help with next steps.

Neal's Yard Dairy
Vereinigtes Königreich
Mehr als 3 jahre mit der App