Rezensionen (1.950)

Gesamtbewertung
4,6
Anzahl pro Bewertungsstufe
  • 86 % der Bewertungen sind 5 Sterne
  • 6 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 6 % der Bewertungen sind 1 Sterne
21. Mai 2024

We migrated from Recharge to Yotpo Subscriptions last year, and realized pretty quickly the mistake we had made. We are now back at Rechage, and excited to see all the new products and features they are rolling out!
Jairus at Recharge was especially helpful during the migration process. He clearly explained each step of the process and walked us step by step through a successful migration back to Recharge.

Very happy to be back at Recharge!

Davids Natural Toothpaste
Vereinigte Staaten
Etwa 4 jahre mit der App
Recharge hat geantwortet 3. Juni 2024

Very glad to hear about your positive experience. Appreciate the shout out to Jairus!

- Ty Bailey | VP of Services

11. März 2024

If you run a subscription box business through Shopify, Recharge is the place to go. We have been using Recharge since 2016 and have had almost 0 issues or concerns. When there is a concern that arrives, they respond quickly. 5 Stars!

www.thewitchesmoon.com
Vereinigte Staaten
Mehr als 7 jahre mit der App
Recharge hat geantwortet 21. März 2024

It's great to hear about your positive experience! Thank you for sharing.

- Ty Bailey | VP of Services

28. August 2024

Quick and helpful support, thank you!

Shavejack
Schweiz
Fast 8 jahre mit der App
Recharge hat geantwortet 16. September 2024

We appreciate your five star review!

- Ty Bailey | VP of Services

7. Juni 2024

Recharge has been a game-changer for our Shopify store! Setting up product subscriptions was a breeze, and our customers love the convenience of receiving their favorite items at regular intervals. The interface is user-friendly, making it easy to manage subscriptions and customize intervals to fit our needs. Plus, their customer service is top-notch—responsive, helpful, and always ready to assist with any questions. Highly recommend Recharge for any business looking to add a subscription model!

Earthssplendor
Vereinigte Staaten
Mehr als ein jahr mit der App
Recharge hat geantwortet 11. Juni 2024

Thank you so much for your feedback and five star review!

- Ty Bailey | VP of Services

29. Mai 2024

I recently needed some tech support and was helped by Elijah. It was *hands down* the best support I have ever received. Elijah was prompt, clear, and kind. In 2 emails, Elijah was able to fully solve my problem. I am very impressed.

Vetz Petz Antinol CA
Kanada
Etwa 4 jahre mit der App
Recharge hat geantwortet 3. Juni 2024

Thank you for your review - and the shout out to Elijah!

- Ty Bailey | VP of Services

23. Mai 2024

We have been using Recharge for 2 years and we are very happy with it, Recharge is really great app for subscription management. It provides almost all tools for you to customize the experience and has support for password-less login which can useful when you need it.

In addition to being a great app we like their customer service a lot, when we needed help very first time Irving O helped us carefully and we could be able to resolve the problem in a couple of hours!

Centrum Supergreens
Vereinigte Staaten
12 monate mit der App
Recharge hat geantwortet 3. Juni 2024

Thank you so much for taking the time to leave your feedback!

- Ty Bailey | VP of Services

17. Mai 2024

The app and the service is probably the best in the market. It works really well and the setup is very easy. We are using it from years and we've never had a several issue.

But the best is the technical support: very skilled, and they are so fast to respond to every request! This is a very crucial aspect to consider when implementing a business critical solution like this one.

We're really satisfied with Recharge!

Caffitaly
Italien
Mehr als 3 jahre mit der App
Recharge hat geantwortet 20. Mai 2024

We appreciate your feedback & review!

- Ty Bailey | VP of Services

Bearbeitet am 5. August 2024

Edit: NOTHING YOU SAY IS GOING TO JUSTIFY $25 to $100!!! STAY AWAY. THE WORST EXPERIENCE WITH AN APP ON SHOPIFY I HAVE EVER HAD. We are a small business that started using recharge last year. The charges were % based and worked ok for us. We spent around $5-25 monthly for the app. We were not aware and did not receive the emails regarding price change. We found out later on when viewing bills - that we are charged $100!!!! USD every month while we only have under 20 active subscriptions. This is a 500% increase in the fee. If this is not stealing - I don't know what else to call it. There was no reasonable explanation provided besides shoving their "terms" in my face. Horrible company with even more horrible people running it. BEWARE!!!

NutriMagic USA
Vereinigte Staaten
Mehr als ein jahr mit der App
Recharge hat geantwortet 5. August 2024

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

19. März 2024

I just love love love this APP! I installed this when I opened my store and it has been nearly seamless. If I can a question of concern, Customer service is very quick and thorough to resolve my issue. I will continue with Recharge as long as they suit my needs! Thanks so much!!!

Try-Blue
Vereinigte Staaten
Fast 3 jahre mit der App
Recharge hat geantwortet 21. März 2024

Thank you so much for the review!

- Ty Bailey | VP of Services

18. März 2024

Recharge has been a really effective service to use for selling subscriptions. Their support team is very responsive and helpful with our questions. There are some limitations with the service, but overall we've enjoyed using Recharge for over 5+ years!

fourtillfour
Vereinigte Staaten
Fast 4 jahre mit der App
Recharge hat geantwortet 21. März 2024

We're so glad to hear about your positive experience. Thank you for sharing!

- Ty Bailey | VP of Services