Rezensionen (1.957)

Gesamtbewertung
4,6
Anzahl pro Bewertungsstufe
  • 86 % der Bewertungen sind 5 Sterne
  • 6 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 6 % der Bewertungen sind 1 Sterne
27. Oktober 2021

Quite intuitive, very useful. It usually works great - we just experienced a couple of minor issues with out "go to checkout" button, but overall very good experience. CS team is always happy to help.

her1
Deutschland
Mehr als 2 jahre mit der App
8. September 2023

If I could give you all a zero I would. they are purposely screwing over small and medium business. I just had a meeting with them and they told me that they do not want to work with small businesses and they are doing that by charging prices for their membership that they know business owners can't afford. They told me that they would rather have our small business work with yotpo instead. What ...

Food and Meat Co-Op
Vereinigte Staaten
Mehr als 2 jahre mit der App
Recharge hat geantwortet 12. September 2023

Thank you for reaching out with your feedback. It does sound like Recharge will not be the right fit for your business currently. We wish you success in your future endeavors ...

Bearbeitet am 27. November 2023

Recharge is the only app I've given a 1 star review. For starters, when an update to our theme was made, Recharge simply stopped taking in any new customers. We were fooled because older subscriptions were coming in daily. We found out a couple months later, shame on us. We most likely lost 100 subscribers valued at $80/mo. To get Recharge to work again, they asked us to hire people who can write ...

Pure Choice Farms
Vereinigte Staaten
Mehr als 2 jahre mit der App
Recharge hat geantwortet 8. April 2024

We appreciate you taking the time to leave a review and for voicing your concerns. I am glad that we were able to provide you with a refund on the charges you received.

The ...

24. September 2021

This app was easy to install, the team was amazing in helping to get our migration right, and the subscriptions implemented. Clear, concise directions. Damien even made me a video to walk me through what I needed to do step by step!

Addictive Coffee Roasters
Vereinigte Staaten
Etwa ein monat mit der App
29. Juni 2021

I was willing to cope with the many technical issues. But you have neglected my support request for over a week on a very important theme launch, despite the numerous emails I've sent. You don't even have a customer service number. As a paying customer, what other options do I have to get my issues resolved? This is unacceptable. My project timeline has now been completely derailed because of ...

UPTIME Energy
Vereinigte Staaten
Mehr als 2 jahre mit der App
29. Juni 2023

The app used to be impressive, we have been using it for some time, but today we received an email outlining the new pricing that we will be required to pay starting next year: $99 per month. This exorbitant price tag is simply unaffordable, making it difficult for us to survive. And to have the gall to also continue/increase the transaction fee at the same time.

We're disappointed.
We will ...

Manga Warehouse
Australien
Mehr als 2 jahre mit der App
Recharge hat geantwortet 30. Juni 2023

We’re sorry to hear this feedback. We did not make this decision lightly, and the change will not impact your business until January 1, 2024. If there is anything we can do ...

27. April 2021

The system is a bit slow to work with, but I'm a fan of the chat customer service function. They're always super fast to respond and clear up my issues, no matter the complexity. Latest, I got amazing assistance from Nevena J. from the customer support team

EAT GRIM
Dänemark
Mehr als 2 jahre mit der App
28. Juni 2021

Love the customer support, they have been quick to help me out whenever I've needed it, cheers Brandon!

Taboo
Australien
Etwa ein monat mit der App
19. März 2021

It seems like a great app and we would have loved to stick with it, but it appears that unless you pay the extra $99 for the enhanced support option they'll only provide limited responses which are often delayed. Our questions have been simple - around setting up separate shipping options for subscription members only (which you can't do directly within the app). However, our ReCharge dashboard ...

Big Hair + Beauty
Vereinigtes Königreich
Etwa 3 jahre mit der App
Bearbeitet am 27. März 2024

Over priced and taking too much from their customers. If you are a small business trying to scale steer away!! High monthly fees, as well as fees per transaction and an extremely slow analytics system to go with it.

My Healing Kit
Vereinigtes Königreich
Mehr als 2 jahre mit der App