Rezensionen (1.917)

Gesamtbewertung
4,6
Anzahl pro Bewertungsstufe
  • 86 % der Bewertungen sind 5 Sterne
  • 6 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 6 % der Bewertungen sind 1 Sterne
Bearbeitet am 20. Februar 2024

Charged me $99 without approval. No warning, no updates stating it was switching to paid subscription. ...Update.. they refunded the money the was charged in error.

Ma'at42 Life
Vereinigte Staaten
Mehr als 2 jahre mit der App
Recharge hat geantwortet 19. Februar 2024

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.
Support: https://support.rechargepayments.com/hc/en-us/requests/new

6. Februar 2024

Awesome customer support. A big shoutout to Roberto, he was quite helpful and diligent in resolving our issue.

Intimate Rose
Vereinigte Staaten
Etwa 5 jahre mit der App
Recharge hat geantwortet 12. Februar 2024

We appreciate the shout out to our hardworking support team!

- Ty Bailey | VP of Services

16. Mai 2024

The best in the business for eComm whether small or big business on Shopify.

Blaze n Chill
Vereinigte Staaten
Etwa 2 monate mit der App
Recharge hat geantwortet 20. Mai 2024

We appreciate your review.

- Ty Bailey | VP of Services

9. April 2024

Recharge has played a pivotal role in our journey to success. With its user-friendly interface and dedicated staff, Recharge has streamlined our operations and made our lives significantly easier. Trystan Plunkett has been an invaluable ally, offering unwavering support whenever we require assistance, no questions asked.

FMF Racing
Vereinigte Staaten
Mehr als 2 jahre mit der App
Recharge hat geantwortet 22. April 2024

Thank you so much for your review - and the shout out to Trystan!

- Ty Bailey | VP of Services

3. Mai 2024

Great support team, the app is best in class for shopify and the account managers are really helpful with helping you configure, scale and optimise your subscription plans

Wines Direct
Irland
Mehr als ein jahr mit der App
Recharge hat geantwortet 20. Mai 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

Bearbeitet am 12. September 2024

Great help today from Thomas. He was speedy and efficient and was able to help me out straight away.

SuperFeast
Australien
Etwa 3 jahre mit der App
Recharge hat geantwortet 26. Februar 2024

We appreciate you taking the time to leave your feedback!

- Ty Bailey | VP of Services

Bearbeitet am 18. April 2024

Miley was super helpful and was able to quickly fix something I was struggling with!

NLA for Her
Vereinigte Staaten
Etwa 4 jahre mit der App
Recharge hat geantwortet 29. Januar 2024

Thank you for the review and the shout out to Christian!

- Ty Bailey | VP of Services

16. Februar 2024

Miley W | Recharge Technical Support was incredible to work with. She was patient and solved my problem on her end which was a big lift off of my shoulders.

3rd Bird Kombucha
Vereinigte Staaten
Mehr als ein jahr mit der App
Recharge hat geantwortet 19. Februar 2024

Thank you so much for the review and the shout out to Miley!

- Ty Bailey | VP of Services

6. März 2024

Even before signing up, I had a very attentive conversations with Drew that made sure the service was suited to our needs. Then once onboarding, we had a really attentive and fast onboarding experience from Meredith where she was there to help with any questions whenever. Thank you both!

Clothes Doctor
Vereinigtes Königreich
Etwa 2 monate mit der App
Recharge hat geantwortet 21. März 2024

We appreciate you taking the time to leave a review and a shout out to our valuable team members!

- Ty Bailey | VP of Services

18. April 2024

Jairus was an amazing support during our onboarding process, going above and beyond to educate us on platform capabilities and integration questions. Very happy with the outcome and a successful go-live!

TYPEBEA Australia & New Zealand
Australien
2 monate mit der App
Recharge hat geantwortet 22. April 2024

Thank you for the five star review and your shout out to Jairus!

- Ty Bailey | VP of Services