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We launched our first subscription-based product using recharge, and their team has helped us successfully navigate the bumps that came with that learning curve and provided attentive solutions with the various things we've run into. SHOUTOUT to D'Tanga for taking care of us :) I manage our support team and the integration offered with our helpdesk (Gorgias), has been a great benefit to our customer support team in offering easy and fast resolutions for our customers, and overall increasing our customer experience.
recharge does what I need and more, great support. Developers are able to leverage the tech stack to get more creative with various sales strategies
This is a great service and made managing subscriptions easy. Would recommend this to other startups looking for an easy subscription solution
This app's service works very well and their customer service is very responsive and helpful. I would recommend this subscription app.
I love using this app. I switched to Recharge after failing to receive a response after more than a week from my old recurring app. I have never looked back since. They resolve issues fast and keep you updated if it's something that will take a bit longer. I recommend Recharge to anyone with a subscription business.
Joey, the rep who assisted me on my inquiry was very helpful. Actually, all of the reps who have assisted me and my team have been quite helpful in solving issues varying from tweaks to CSS to troubleshooting any glitches. The App itself is simple but sometimes quite overwhelming with lots of settings and options that we need to explore to get a certain data. That's why having access to customer service is very useful.
The customer service here is awesome! I was having some technical difficulties, and Tigist immediately answered all of my questions with a detailed reply, and even included photos of exactly where I should click to fix the issue. Thanks again for your help, Tigist!
I have been using ReCharge for 4 months now and I am completely satisfied by this app. I have been able to create the subscription plans our business needed, I am still working on the best way to handle gift cards on subscriptions but Gordon has been very helpful and is still helping me finding solutions.
Hi! I had a great expereince with ReCharge Support team. Tigist assisted me with ReCharge, as my computer was blocking it for some reason. She was very kind and helpful. 10/10!
Customer Service is excellent. App comes the closest of all out there to providing the functionality we require.