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Vinse has been super helpful with onbaording us onto retain with recharge - cydney and Tatiana have also been syper helpful friendly and helped us optimise - the support has been excellent
Thank you so much for your review!
- Ty Bailey | VP of Services
My customers haven’t been able to subscribe since the update and recharge price went up but I’m not seeing the benefit , also I did the upgrade multiple times and the day the switch happened I was notified I had not successfully done the switch. Not impressed
We appreciate you taking the time to share this feedback. We see you’re in conversations with our team now and we’re always interested in chatting to know how we can improve.
- Ty Bailey | VP of Services
Recharge has made our customers subscription experience much simpler and easier to navigate which means less complaints for us.
Have also found the team at recharge really fantastic to deal with and super helpful when helping us transfer across and helping with any technical issues in setup.
Would highly recommend
Thank you for your feedback and review!
- Ty Bailey | VP of Services
Ola was super helpful and took me step by step to help us solve our issue. Thanks again Ola!
We appreciate you taking the time to leave a review!
- Ty Bailey | VP of Services
Milutin was very quick to respond and resolved our issue quickly, within 12 hours.
We appreciate your review!
- Ty Bailey | VP of Services
Recharge app meets our requirements in terms of the subscription model. We had a smooth implementation with the Recharge team, and all our technical concerns were addressed with the help of Vinse Ridenour, our dedicated Implementation Engineer, and Braxen McConnell, our Account Executive.
Recharge is highly recommended as one of the Ecom tech stacks, especially since it’s fully integrated with other third-party Shopify apps like Gorgias and Klaviyo.
We appreciate you taking the time to leave a review!
- Ty Bailey | VP of Services
Great experience overall and customer service really helps! I was having a problem and Roberto was amazing and very helpful
We appreciate you taking the time to leave a review!
- Ty Bailey | VP of Services
Great integration with Shopify. Easily customisable. Great Support
Thank you for your review!
- Ty Bailey | VP of Services
Amazing customer support if you need it and a very handy app. Highly recommend.
We appreciate your review and shout out to support!
- Ty Bailey | VP of Services
Got on a live chat with Jaden Walker in minutes and was able to resolve my issue with shipping charges quickly and smoothly. Went above and beyond to help in regenerating all of our current orders to match the updated settings!
Thank you for your review and shout out to Jaden!
- Ty Bailey | VP of Services