Recharge Subscriptions

I was so pleased with the support assistance Sarah S. provided. She responded quickly, resolved the issue on the backend, and also shared steps for future troubleshooting. A superlative customer support experience - thank you!

ReCharge has helped us with all our queries very quickly and in a very efficient manner. Definitely the best subscription app out there on the market.

Great and fast customer service and helpdesk. Nikola helped us to resolve issues with our checkout quickly.

Kinder Beauty has been on ReCharge since day one, going on 2.5 years now. We love the ReCharge team, and they've helped us scale from a new startup to a significant ARR. They are always looking to improve and to rollout new features for brands like ours, and they truly understand the challenges subscription DTC businesses face. Big fan!

Nikola helped me figure out why a subscription wasn't cancelling. When the first solution didn't work, Nikola tried another method and it worked. Glad for the prompt solution.

I've been using Recharge Subscriptions for over a year now, and I've been very happy with the service. It's easy to use, and it's helped me to increase my recurring revenue. I would definitely recommend it to other businesses.

Matt, Alicia, Owais and others have continuously provided quick support to our questions and requests. I truly appreciate their responsiveness in addressing our issues. Thanks!

We have had a great experience so far with Recharge and mainly it is because we were assigned to Gordon C for our support contact. We wish we could have been assigned to him right off the bat because we did work without it for a month and the difference he made once he joined our account was huge. He was always willing to jump in and help and we have been able to really ramp up because of all that Gordon has done for our store. Really happy to see that Recharge has this feature and also hires people like Gordon. I am really upset that the support has come to an end so that would be my only wish here - Recharge needs to extend this I think for a little longer to really help business succeed long term.

ReCharge is fantastic! Highly recommend. The team driving this service is absolutely incredible and thorough when assisting with issues. The features and abilities for our customers to manage, update, remove their subscription are all there and easy to use. Lots of useful reporting and tracking metrics and more. Also, ReCharge can handle large subscription models really well. We have over 15,000 subscribers currently so if that doesn't tell you they can do it, I don't know what will. Of course there are be things that can be cleaned up and added over time and I know ReCharge pays close attention to the moving pieces within Shopify so that they are always compliant. Five stars!

Received wonderful assistance setting up our account. Our customer migration was a breeze, thanks to Julmar!