Recharge Subscriptions

I had a glitch with Subscription Details pop up. My design didn't show up as intended. The pop up appeared but would be very difficult to read. I couldn't find why my design wasn't showing up and I couldn't find a way to remove the pop up completely. I emailed on 23rd of December and within an hour the issue was resolved. I honestly didn't think I'd get a response till after Christmas. But I am grateful to have had this little annoying design flaw fixed quickly. Big thank you to Hector!

Can't say enough great things about the support provided by Recharge. We were originally using Bold Recurring orders to allow the customer to build their recurring own box of fish at Sizzlefish.com but wanted customers to be able to add-on custom packages and items through their subscription portal.

We had contracted an agency to help us build our checkout and modified customer portal but after countless missed deadlines and a complete failure to deliver a working final product, we cut ties with the agency. Luckily Jairus Streight from ReCharge stepped in to help guide our in-house team toward a finished product.

Jairus provided every resource we could ask for, assisted with debugging parts of our code, and explained very technical concepts regarding Recharge's APIs and developer docs in a way that our team could understand and act on. When it was time to launch our new subscription checkout and portal + migrate thousands of customers over from Bold, Jairus stayed several hours beyond his normal working hours to ensure the launch went successfully and that any discrepancies were ironed out.
Recharge has gone above and beyond for our company to ensure that our needs are met and so far we have found the product to be superior to that of many of their competitors in terms of scalability, functionality, reporting, and user experience.

We've been using this service for 3 years now and have been very happy. Support has been very helpful any time I have reached out.

Milica L. on the support team was super helpful and fixed my problem in no time at all. Great app and service!

I've been really pleased with Recharge - it's a great programme and has excellent customer service. Tigist was so quick and helpful with the most recent issue I had. She updated me that she was working on the task and again when it was done. She did exactly what I asked of her and was so friendly in the process too. Really pleased with the service!

This is a very extensive payment solution for subscription businesses. The product is very advanced and offers both for small ecommerce as for bigger enterprises a complete solution. Very customizable. The best thing though is the customer support team. When you scale complexity arises due to the nature of a subscription business, but the customer support team is awesome, fast, accurate and very friendly in helping you along the way. We've tried other subscription apps, but Recharge is by far the best option out there.

Also for custom work Nick from the e-shop Genius is really helpfull!

We're using this app to help capture repeat orders and it's doing very well for us. The support team is very helpful with all our concerns and issues.

I had a great experience working with Nick from e-Shop Genius. I needed to troubleshoot some coding for my subscription checkout and he was very responsive and helped me find a solution.

Our migration to Recharge was straightforward and uneventful. Vinse was masterful in the prep meetings and helped us to understand the key points through the migration checklist shared. Thank you, Vinse! Initial experience with the storefront has been positive for both CS and customer. Renata provided some timely support as we made optimizations. Go Renata!

Very happy with the customer support received when I had an issue with my shipping options. Highly recommended!