Rezensionen (1.912)

Gesamtbewertung
4,6
Anzahl pro Bewertungsstufe
  • 86 % der Bewertungen sind 5 Sterne
  • 6 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 6 % der Bewertungen sind 1 Sterne
11. November 2024

Great Team Support! I was struggling with some domain problems and the team support (Irving) helped me to resolve them. I recommend 100%

Terre D’Arômes
Belgien
9 tage mit der App
23. Juli 2024

I had an issue with the widget not showing up on my site, and Norm was able to help me quickly identify the problem. The expertise and prompt assistance made the process smooth and efficient. I appreciate the support and highly recommend their services.

THE DAILY DECADENCE
Vereinigte Staaten
26 tage mit der App
Recharge hat geantwortet 29. Juli 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

11. August 2024

All of a sudden increased their price from less than 10 dollars to 100 dollars without notifying their customers, when contacted, they are not willing to provide a refund.

EqualRXN
Vereinigte Staaten
Mehr als ein jahr mit der App
Recharge hat geantwortet 26. August 2024

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

8. Oktober 2024

Tech support was very helpful!

The Royal Blue
Vereinigte Staaten
7 monate mit der App
Recharge hat geantwortet 21. Oktober 2024

Thank you for the review!

- Ty Bailey | VP of Services

12. Juni 2024

I do not want to give this app the 5 stars as I was really frustrated with the very messy conversion process that was forced on me by Recharge and Shopify. However, the 5 stars are solely for Nick, from the e-shop Genius, (as I don’t know where else to leave the review) who really saved this project for me. We had custom code that changed the way my site functioned and Nick was very considerate in understanding all the frustrations and was very helpful in providing specific guidance in order to get to solutions. He even got on a call with me to take time to understand the issues. Working him with was very easy, and I will without a doubt work with him again for other tasks. The new pricing of the app does not justify the service imo esp for my small business, but I have no choice and they know it. However, Nick has helped me work through the errors and has been a lifesaver!

Mask Moments
Vereinigte Staaten
Fast 6 jahre mit der App
Recharge hat geantwortet 17. Juni 2024

We appreciate you taking the time to leave your feedback.

- Ty Bailey | VP of Services

17. Juli 2024

Great Customer Service! Jenalyn helped me set up the product page and fixed some issues with the widget. Now we will test the app and see how it goes. Thanks!

Mint Cleaning
Kanada
4 monate mit der App
Recharge hat geantwortet 22. Juli 2024

We appreciate your five star review and shout out to Jenalyn!

- Ty Bailey | VP of Services

17. September 2024

Pierre L. was super helpful. Got my questions answered very quickly. Appreciate your quick assistance.

RISE311
Vereinigte Staaten
Ein tag mit der App
Recharge hat geantwortet 30. September 2024

We appreciate your review - and your shout out to Pierre!

- Ty Bailey | VP of Services

7. November 2024

Their support team is fantastic!

Nedley Health
Vereinigte Staaten
10 monate mit der App
12. Juli 2024

Nick from e-shop genius was amazing to work with and handled everything perfectly.

Vitaclean
Vereinigte Staaten
Etwa 5 jahre mit der App
Recharge hat geantwortet 15. Juli 2024

We appreciate you leaving a review!

- Ty Bailey | VP of Services

19. September 2024

A+ response time.

Torke Family Coffee Roasters
Vereinigte Staaten
Mehr als 6 jahre mit der App
Recharge hat geantwortet 30. September 2024

We appreciate you leaving a review!

- Ty Bailey | VP of Services