Recharge Subscriptions , 1.744 reseñas

Calificación general
4,5
Recuentos por nivel de calificación
  • El 86% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 6% de las calificaciones son de 1 estrellas
30 de diciembre de 2020

So far it's working flawlessly for my coffee subscription company. What I love about the experience so far is that the online support I am receiving is good and thorough. For a newby like me, it's a somewhat complex install because it requires learning Shopify really well and making it work with ReCharge, with the help of support I was able to get it working right. I didn't have to wait long and they were great!

Troubardour Coffee
Estados Unidos
11 meses usando la aplicación
17 de marzo de 2023

Der Chat war direkt erreichbar und hat uns schnell den Lösungsweg einfach und verständlich erklärt. Beim anschließenden Support per E-Mail stand die gleiche Person zur Verfügung, sodass man nicht alles neu erklären musste. Auch hier wurden Fragen zügig beantwortet und das Problem könnte gelöst werden.

STRAYZ
Alemania
11 meses usando la aplicación
19 de enero de 2022

This app is awesome, it is really great for businesses and also for customers who don't want to manually order each month. Lots of support from the Erica and the team for setup and any queries. The documentation is great too. Our AOV has increased by 20% since setting this up and it will likely increase further once we convert more customers to subscriptions :)

Kiwi Nutrition
Nueva Zelanda
11 meses usando la aplicación
Fecha de modificación: 24 de junio de 2021

Nigel was great. He actually fixed the issue we were having. Saw the issue through from start to finish

Broken Top Candle Co.
Estados Unidos
11 meses usando la aplicación
10 de julio de 2021

This app's service works very well and their customer service is very responsive and helpful. I would recommend this subscription app.

BEAUTOLOGY LAB
Estados Unidos
11 meses usando la aplicación
10 de mayo de 2022

We had a number of customers who had their payments stalling as PENDING. Chris looked into this for me and was really helpful and solved my issue very fast and fuss free

Calday Shop
Reino Unido
11 meses usando la aplicación
1 de noviembre de 2021

Matt J was fantastic and super thorough. In the past I've received subpar support from ReCharge but Matt was great and super quick to respond.

Made By Nacho
Estados Unidos
11 meses usando la aplicación
13 de febrero de 2023

Renata was a responsive support Rep. She understood our mission and goal and found solutions. She walked me through our options and solutions, provided a timely update, and sent a video to reference in case I need to make these updates myself in the future. One of the best Recharge Reps I have worked with!

Nomadica
Estados Unidos
11 meses usando la aplicación
11 de diciembre de 2021

The people who help me out today fix the problem really fast I was really concerned about it because my whole business revolves around a subscription service that wasn’t working properly but they fixed it with an hours great job

hottipsnailbox
Canadá
11 meses usando la aplicación
6 de agosto de 2021

We use recharge for our subscription program, and have been pleased with the responsive and helpful customer service we've received. There have been a few hiccups, but Tigist was extremely prompt, patient and thorough with all of her communications and helped us overcome the obstacles we came up against. Thank you!

Drink Buchi
Estados Unidos
11 meses usando la aplicación