Recharge Subscriptions , 1.744 reseñas

Calificación general
4,5
Recuentos por nivel de calificación
  • El 86% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 6% de las calificaciones son de 1 estrellas
Fecha de modificación: 5 de enero de 2021

Diana was good. It took a little bit for her to understand thee issue. However, that might a little on me since I knew from past experience what needed to be done and might have not provided as much context with my solution. I did appreciate though after sending her information from my past discussion with another recharge support customer that she looked back into the situation and was able to quickly find the solution. She was also very kind and kept a cheerful attitude through it all!

Found
Estados Unidos
10 meses usando la aplicación
14 de junio de 2022

Works great. Nick from eShop Genius helped us with some minor customizations as well. Would recommend!

BATCH
Estados Unidos
10 meses usando la aplicación
31 de marzo de 2022

Recharge keeps being our choice for our coffee subscriptions -- it does the job, and customer support is Awesome!

East View Coffee Company
Estados Unidos
10 meses usando la aplicación
Fecha de modificación: 20 de abril de 2021

My recharge was down due to another app blocking it. ReCharge spent all weekend fixing it and I couldn't be more grateful. I look forward to scaling Elixirshots.com with ReCharge and appreciate their 5-star customer service and dedication to helping. Tarek and anyone else that helped, THANK YOU!

Elixir Shots
Estados Unidos
10 meses usando la aplicación
28 de marzo de 2021

5 Stars are purely base on excellent customer service as we are new to the app. Had a few minor issues getting started with ReCharge, but Chris Grube with the Support team was really great in getting things resolved in a timely manner. We are and up and running now. Thanks Chris!

Dull Boy Knife Co.
Estados Unidos
10 meses usando la aplicación
19 de febrero de 2021

Great app!!! Our experience with support team member Jairus was awesome. He helped us to solve the issues. I highly recommend this app to everyone.

Ironside Coffee
Australia
10 meses usando la aplicación
20 de abril de 2023

I had an issue with a missing contract, and Sean G. was friendly and quick to resolve the issue for me and get the user's information added. Anytime I have needed to reach out to Recharge for assistance, their agents have consistently been pleasant and knowledgeable.

Omaze UK
Reino Unido
10 meses usando la aplicación
Recharge respondió 10 de mayo de 2023

We appreciate the kudos - especially the shout-out to Sean G! Our support staff works hard to model our core value of empathy in all our merchant interactions.
- Ty | VP of Services

19 de julio de 2021

Eduardo Mallmann from the customer support team was an absolute life saver! He fixed a bug that 2 teams of web developers could not! I offered to buy him a case of beer and he said he'd prefer a 5 star review for Recharge! They're an amazing team!

WeFreya
Canadá
10 meses usando la aplicación
2 de diciembre de 2022

We've just started using the app, but so far we've gotten a ton of support from the Recharge team to get set up. They were so helpful during migration and answered all of our questions so well. Excited to implement all the features it offers!

Conscious Step
Estados Unidos
10 meses usando la aplicación
8 de febrero de 2021

Good ap, great customers service. Few teething issues but customers service usually fixes swiftly...

Buddy Bites
RAE de Hong Kong (China)
10 meses usando la aplicación