Recharge Subscriptions , 1.744 reseñas
Refinar
-
Por calificación
Diana was good. It took a little bit for her to understand thee issue. However, that might a little on me since I knew from past experience what needed to be done and might have not provided as much context with my solution. I did appreciate though after sending her information from my past discussion with another recharge support customer that she looked back into the situation and was able to quickly find the solution. She was also very kind and kept a cheerful attitude through it all!
Works great. Nick from eShop Genius helped us with some minor customizations as well. Would recommend!
Recharge keeps being our choice for our coffee subscriptions -- it does the job, and customer support is Awesome!
My recharge was down due to another app blocking it. ReCharge spent all weekend fixing it and I couldn't be more grateful. I look forward to scaling Elixirshots.com with ReCharge and appreciate their 5-star customer service and dedication to helping. Tarek and anyone else that helped, THANK YOU!
5 Stars are purely base on excellent customer service as we are new to the app. Had a few minor issues getting started with ReCharge, but Chris Grube with the Support team was really great in getting things resolved in a timely manner. We are and up and running now. Thanks Chris!
Great app!!! Our experience with support team member Jairus was awesome. He helped us to solve the issues. I highly recommend this app to everyone.
I had an issue with a missing contract, and Sean G. was friendly and quick to resolve the issue for me and get the user's information added. Anytime I have needed to reach out to Recharge for assistance, their agents have consistently been pleasant and knowledgeable.
We appreciate the kudos - especially the shout-out to Sean G! Our support staff works hard to model our core value of empathy in all our merchant interactions.
- Ty | VP of Services
Eduardo Mallmann from the customer support team was an absolute life saver! He fixed a bug that 2 teams of web developers could not! I offered to buy him a case of beer and he said he'd prefer a 5 star review for Recharge! They're an amazing team!
We've just started using the app, but so far we've gotten a ton of support from the Recharge team to get set up. They were so helpful during migration and answered all of our questions so well. Excited to implement all the features it offers!
Good ap, great customers service. Few teething issues but customers service usually fixes swiftly...