Reseñas (1.770)

Calificación general
4,5
Recuentos por nivel de calificación
  • El 86% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 6% de las calificaciones son de 1 estrellas
8 de febrero de 2021

Good ap, great customers service. Few teething issues but customers service usually fixes swiftly...

Buddy Bites
RAE de Hong Kong (China)
10 meses usando la aplicación
20 de abril de 2023

I had an issue with a missing contract, and Sean G. was friendly and quick to resolve the issue for me and get the user's information added. Anytime I have needed to reach out to Recharge for assistance, their agents have consistently been pleasant and knowledgeable.

Omaze UK
Reino Unido
10 meses usando la aplicación
Recharge respondió 10 de mayo de 2023

We appreciate the kudos - especially the shout-out to Sean G! Our support staff works hard to model our core value of empathy in all our merchant interactions.
- Ty | VP of Services

Fecha de modificación: 2 de junio de 2021

*Edit -Ranson helped us get this working so I edited my review. We cant even get a response for their support staff to get us up and running. Very Unprofessional. I hope this doesn't happen to anyone else.

DonPabloCoffee
Estados Unidos
10 meses usando la aplicación
9 de julio de 2022

Really helpful support from the team - and some nice online documentation and FAQs where I could find answers myself.

The Gut Co®
Reino Unido
10 meses usando la aplicación
29 de marzo de 2022

I had a glitch and contacted customer service, which put me in touch with one of Recharge's engineers, Breanna. She connected me with an expert who was able to write a bit of code to solve my problem quickly and inexpensively. The whole experience was satisfying because the general standard that we merchants have come to expect from customer service is honestly quite low. These guys stood behind their product and helped me solve a problem, which means more sales for my store and more revenue for them. Yay!

Big Creek Coffee Roasters
Estados Unidos
10 meses usando la aplicación
31 de octubre de 2022

Amazing customer service support team and app - they provided fast replies and went over and above to help with our migration from woocommerce to Shopify

Paw Pantry
Australia
10 meses usando la aplicación
5 de mayo de 2023

The customer service was quick to follow up and resolved the issue! The agent was able to communicate and resolve the issue.

Grill Masters Club
Estados Unidos
9 meses usando la aplicación
Recharge respondió 10 de mayo de 2023

Thank you for your shoutout to our support team - and specifically to Sydney, the support agent on your ticket. Our team works very hard to ensure our merchants feel supported and that their business is in good hands.
- Ty | VP of Services

5 de enero de 2021

Great app with great customer service! Whenever you have a question, it only takes minutes to hours until they get back to you.

ROY Kombucha
Alemania
10 meses usando la aplicación
28 de enero de 2022

Thank you for the quick response. and helping solve the issue I was having quickly and professional.

Parakeet Slimes Shop
Estados Unidos
9 meses usando la aplicación
8 de junio de 2021

Jaxon went above and beyond. They responded and took care of our request very quickly. Couldn't ask for a better customer support experience.

Westward Whiskey
Estados Unidos
9 meses usando la aplicación