Recharge Subscriptions , 1.719 reseñas

Calificación general
4,5
Recuentos por nivel de calificación
  • El 86% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 6% de las calificaciones son de 1 estrellas
21 de abril de 2022

Im rating the agent not the app, handled my enquiry first time fast! The app is ok but very fiddley to get it to work as required

The Coffee Company
Australia
Más de 3 años usando la aplicación
16 de noviembre de 2021

We've received many request from our customers to build an integration with this app and heard great feedback.

peolyteststore
Chequia
Alrededor de 2 meses usando la aplicación
29 de marzo de 2023

Been using Recharge on plenty of projects and have not been dissappointed yet! Great support from Malik

SEX BRAND
Reino Unido
Alrededor de 2 meses usando la aplicación
Fecha de modificación: 29 de junio de 2023

Dommage !

L'augmentation de prix annoncée rend l'application vraisemblablement caduque pour beaucoup de petits stores Shopify qui ne font que professer quelques subscriptions parmi les commandes.

Pourtant, le support client avait toujours été rapide et très efficace quand nous en avions eu besoin -- il y a plus de deux ans. Les scénarios de recharge sont d'une grande utilité et l'application est globalement assez simple à utiliser.

Raz★War
Bélgica
Más de 3 años usando la aplicación
18 de diciembre de 2021

This app is relatively easy to setup and manage, and works quite well. However, there are couple things that would need to be addressed: 1) the Recharge app creates a duplicate of the original product, which leads to unnecessary the clutter in the Products list, and 2) once you add the product to Recharge's product or ruleset list, the name (title) of product will not be updated there, if you change it - you'll have to remove then re-add same product for updated name to show up on Recharge mode, which is cumbersome. It would be nice to have name updatable along with other parameters, or have an ability to edit it within Recharge's own product or ruleset lists.

Mama Bar
Estados Unidos
Más de 3 años usando la aplicación
26 de abril de 2021

Almost ready to go live with ReCharge Subscriptions, the app is easy to use and looks professional. We've had a couple of small conflicts with our theme that the ReCharge team are resolving for us as we speak. The customer support from both Alona and Jamison has been nothing short of fantastic, I would highly recommend ReCharge to anyone looking to add recurring payments to their Shopify store. 5/5. George, Protein Package (proteinpackage.co.uk)

Protein Package
Reino Unido
Alrededor de 2 meses usando la aplicación
Fecha de modificación: 23 de junio de 2021

Recharge has been a nightmare for us from day 1. Their customer support has been non-existent, they refuse to help if you have other apps installed and blame everything that doesn't work on other apps - even though we paid a premium for 'priority' support. They don't support currency conversions, so discounts actually ADDED the value of the discount to the price. When we had complaints from our customers on how confusing the customer portal was, they charged $300/month to customize it, and you still have to pay a developer 1000s on top of that. After more than 2 years, we finally found another solution that works for us and we have never been so happy to get rid of an app than Recharge. Good Riddance.

Nutracelle
Canadá
Más de 3 años usando la aplicación
13 de abril de 2022

Recharge has been a great addition to my business and their customer support team has been very helpful in getting me started, especially Juan C. Thank you and I highly recommend this service.

Sonny's Wellness
Estados Unidos
Alrededor de 2 meses usando la aplicación
Fecha de modificación: 2 de febrero de 2023

Great customer service by Taylor P but there's still room for improvement in the app, in terms of regenerating updates from Shopify to Recharge.

Is there a timeline for regeneration or updates will be made automatically could be implemented anytime soon? As for now, I find it a bit frustrating and efficient whenever I make a change in the Shopify setting, I would need to let the Recharge team know so they can help regenerate.

BOBBLE Sdn Bhd (1370132-P)
Malasia
Más de 3 años usando la aplicación
9 de noviembre de 2021

The customer service received from Vuk was excellent, a quick turnaround and plenty of guidance provided to help with next steps.

Neal's Yard Dairy
Reino Unido
Más de 3 años usando la aplicación