Reseñas (1.960)

Calificación general
4,6
Recuentos por nivel de calificación
  • El 86% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 6% de las calificaciones son de 1 estrellas
10 de julio de 2024

We had been dealing with the unfortunately complicated conversion between Shopify and Recharge. We really didn't want to change anything, but we basically had no choice but to convert. Already the recent price increases makes Recharge inaccessible for small businesses, but it was like we had no choice. Dealing with Recharge support was super confusing, as they were talking to us like we were developers (when that's really not the case and we asked them to explain things in plain English/layman's terms). It sounded like it would be super easy, but in reality, it wasn't.

When we ran into troubles and our website stopped working properly, Recharge luckily referred us to Nick at e-shop Genius. This 5-star review is only for Nick and his work. He helped us fix the website super quickly and got everything back on track seamlessly. He is responsive, expeditious, and friendly. We couldn't have done it without him!

LXMI
Estados Unidos
Casi 8 años usando la aplicación
Recharge respondió 15 de julio de 2024

We appreciate you taking the time to leave a review of your experience with Recharge!

- Ty Bailey | VP of Services

3 de julio de 2024

They are great to work with, we have been with them probably since the beginning of time (2017) and we have no plans of moving away from them! Best in the business and always very helpful!

Ellie
Estados Unidos
Más de 7 años usando la aplicación
Recharge respondió 8 de julio de 2024

Thank you so much for the five star review - and for your partnership through the years!

- Ty Bailey | VP of Services

4 de septiembre de 2024

Much better on Shopify than it is on Bigcommerce. Jaden W was a big help.

Crazy Cups
Estados Unidos
Alrededor de 1 mes usando la aplicación
Recharge respondió 16 de septiembre de 2024

We appreciate your review!

- Ty Bailey | VP of Services

21 de julio de 2024

Support is fantastic!

Danes Coffee Roasters
Australia
Más de 3 años usando la aplicación
Recharge respondió 29 de julio de 2024

We appreciate your shout out to the Support team!

- Ty Bailey | VP of Services

12 de julio de 2024

Nick from e-shop genius was amazing to work with and handled everything perfectly.

Vitaclean
Estados Unidos
Alrededor de 5 años usando la aplicación
Recharge respondió 15 de julio de 2024

We appreciate you leaving a review!

- Ty Bailey | VP of Services

16 de junio de 2024

Issue resolved with customer support.

SOFLETE
Estados Unidos
Alrededor de 8 años usando la aplicación
Recharge respondió 25 de junio de 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

5 de agosto de 2024

Amazing experience -fast, friendly service that got my problem solved!

cloverferments
Nueva Zelanda
Alrededor de 1 año usando la aplicación
Recharge respondió 12 de agosto de 2024

Thank you for the five star review!

- Ty Bailey | VP of Services

7 de marzo de 2025

Customer support were very helpful in resolving my query! Jaden W walked me through how to set a certain thing up that I needed!

Holy Gels
Reino Unido
7 de marzo de 2025

Great features and excellent customer support!

ecoslay
Estados Unidos
3 de julio de 2024

Ola helped me so much but resolving my technical problems in a very quick manner. I appreciate the assistance!

Smidge®
Estados Unidos
Alrededor de 4 años usando la aplicación
Recharge respondió 8 de julio de 2024

We appreciate your review!

- Ty Bailey | VP of Services