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Love the customer support, they have been quick to help me out whenever I've needed it, cheers Brandon!
We haven't had the app long so we are still testing everything, but the customer service so far has been amazing. We ran into a few issues with set up and implementation and Nigel S. was able to help us every step of the way.
I am very comfortable working now with this app and the support team did a great job explaining in detail some functionalities that were confusing for the team. Thanks Ashlie for your help!!
Very friendly and quick customer service. Great app with loads of flexibility, only thing that would make this even better is a form-fill subscription to give a clearer customer journey. Still five stars
Amazing support! The team is always there to help and is also the oldest subscription app in the market which makes it more reliable than others!
We have been using Recharge since early 2017 - being a start up company they are definitely very helpful and attentive to our requests, issues, and needs. Each representative that I have spoken to has been extremely helpful and provides me on-time support and listens and understands my inquires. We have had great conversations with account managers, Nilyria, Matt, and support engineer, Karis. The app is very easy to use from the admin and customer portal side.
We have used this app since we opened our Shopify store in 2019. We use a different subscription model than most, which has led us to a few bumps in the road. However, Paul Hughes has been the absolute best at getting us the solutions we need to overcome these issues. We continue to grow our business and ReCharge helps us become more efficient as we do.
We’ve been happy Recharge customers for years. They’ve helped us expand our business. And they keep improving their service. Most recently, Dora at Recharge provided excellent customer service, following up consistently until she was able to confirm resolution of my concern. Thank you!
Their support team is great! love how recharge works with Shopify payments. some of the account log-in stuff is a little whacky at set up, but they're always quick to respond and help
The ReCharge support team has been excellent to work with. We appreciate their dedication to help us achieve our sales goals.