Recharge Subscriptions , 1.716 reseñas

Calificación general
4,5
Recuentos por nivel de calificación
  • El 86% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 6% de las calificaciones son de 1 estrellas
19 de abril de 2024

Ivan did a great job helping me navigate through the problem. Excellent service.

years.com
Reino Unido
Más de 1 año usando la aplicación
Recharge respondió 22 de abril de 2024

Thank you for the review and the shout out to Ivan!

- Ty Bailey | VP of Services

19 de enero de 2024

I've had a great experience and the IT help is really actually helpful and I've always gotten quick responses, which I really appreciate. They helped with migrating from my previous platform and have been there with inquiries as my store has grown and I've updated my website etc.

Four Bears Sticker Club
Canadá
Casi 2 años usando la aplicación
Recharge respondió 22 de enero de 2024

We are very glad to hear about your positive experience.

- Ty Bailey | VP of Services

6 de febrero de 2024

I've been using recharge for about 7 years. Today my invoice was three times what it usually is. I've looked at it and it seems that that is there new standard pricing plan which is ridiculous. After contact apparently they sent an email to tell me of this change 6 months ago and with no follow up emails. I think it's disgusting as I have less subscribers than ever but paying more than I ever have. Recharge making my monthly fee 3 times more than what it usually has, has officially killed my business.

Box Of Goth
Reino Unido
Casi 7 años usando la aplicación
Recharge respondió 12 de febrero de 2024

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.
Support: https://support.rechargepayments.com/hc/en-us/requests/new

11 de abril de 2024

Implementing Recharge into our business was a breeze, thanks to Vinse's outstanding assistance. His expertise made complex concepts easy to understand, and his responsiveness ensured all my questions were promptly addressed. Plus, the software itself is incredibly user-friendly, making managing subscriptions a smooth and efficient process. Highly recommended for anyone considering integrating to Recharge!

Fish For Skeptics
Estados Unidos
3 meses usando la aplicación
Recharge respondió 22 de abril de 2024

We appreciate you taking the time to leave this review!

- Ty Bailey | VP of Services

6 de marzo de 2024

Even before signing up, I had a very attentive conversations with Drew that made sure the service was suited to our needs. Then once onboarding, we had a really attentive and fast onboarding experience from Meredith where she was there to help with any questions whenever. Thank you both!

Clothes Doctor
Reino Unido
Alrededor de 2 meses usando la aplicación
Recharge respondió 21 de marzo de 2024

We appreciate you taking the time to leave a review and a shout out to our valuable team members!

- Ty Bailey | VP of Services

5 de marzo de 2024

Recharge Support has been able to help us thoroughly with any questions we have, or support we need!

The Beachwaver Co.
Estados Unidos
Más de 4 años usando la aplicación
Recharge respondió 21 de marzo de 2024

Thank you for taking the time to leave a five star review!

- Ty Bailey | VP of Services

Fecha de modificación: 20 de febrero de 2024

Charged me $99 without approval. No warning, no updates stating it was switching to paid subscription. ...Update.. they refunded the money the was charged in error.

Ma'at42 Life
Estados Unidos
Más de 2 años usando la aplicación
Recharge respondió 19 de febrero de 2024

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.
Support: https://support.rechargepayments.com/hc/en-us/requests/new

8 de enero de 2024

Recharge Pro is a phenomenal app. We've used this integration for years and it has worked wonders for our website and managing our subscriptions. We recently need assistance in customizing some of our subscriptions for our 2024 initiatives and we had the pleasure of work with Bryan from their team who worked with us for several hours to get our entire back end set up and fully functional. Everything from the integration, the service, to the staff is 5-star!! Highly recommend using recharge and their services for your business.

Kibo Foods
Estados Unidos
Más de 3 años usando la aplicación
Recharge respondió 16 de enero de 2024

Thank you so much for taking the time to leave a five star review!

- Ty Bailey | VP of Services

26 de marzo de 2024

Their support team is very helpful and guided us through a big upgrade. THANK YOU!

Primabee
Estados Unidos
Alrededor de 3 años usando la aplicación
Recharge respondió 8 de abril de 2024

Thank you for taking the time to drop a review!

Ty Bailey | VP of Services

20 de abril de 2024

We are happy with the level of service provided by the Recharge team. Very kind and supportive staff.

DuraPaw
Canadá
Alrededor de 2 años usando la aplicación
Recharge respondió 22 de abril de 2024

Thank you for taking the time to leave a shout out for our team!

- Ty Bailey | VP of Services