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Convenient way to manage subscriptions for customers and increase business opportunities. Customer support has also been great so far!
We appreciate the review!
- Ty Bailey | VP of Services
Malcolm L is superb! He was able to explain everything to me and helped resolve the issues in a zap.
Excellent and speedy customer service from Chris, thank you for your support! Response time was fantastic and dealt with the enquiry with one hit.
Alfie
Chris was very helpful and very responsive when inquiring about the checkout migration. He made sure we were speaking to the right people and didn't hesitate to offer additional help when needed.
I'd like to thank Nena at Recharge Support for her incredibly fast and helpful customer support. Her prompt response and efficient problem-solving skills made my experience great. Nena's dedication to resolving issues swiftly and effectively is truly commendable. Thank you again Nena, for providing outstanding service!
Thank you so much for the review - and your shout-out to Roberto!
- Ty Bailey | VP of Services
Very fast and competent response with screenshots to assist in solving a customer query. Great help and support!
This is a seriously powerful app and we've been using it for a few years now. Customers are generally able to manage their own subscriptions without needing any help. Customer service is also top notch, friendly and professional. Rachel has helped answer some question I had about the new Shopify checkout integration plans. Recommended.
Support has always been very responsive and helpful. There's some actions such as bulk discount importing that are not yet available to store admins in the app (I think they're working on it). It's always a seamless process but Brad S. from ReCharge Customer Support was especially great in helping with an urgent import request this time around. It was done in less than 24hrs. Overall, great experience working with the support team at Recharge.
Customer support is superb which for me is very important!
Thank you for the shout out!
- Ty Bailey | VP of Services
I wholeheartedly endorse this app for managing subscription payments on Shopify. The setup process is incredibly straightforward, thanks to the comprehensive documentation provided. The level of support offered is exceptional, and my experience with Nick from e-shop Genius only reinforced this positive impression.
During a theme update, I encountered a minor configuration issue with the app. Enter Nick, the expert from e-shop Genius, who not only promptly addressed the issue but also went above and beyond to ensure everything was running seamlessly. Kudos to Recharge Payments and E-Shop Genius for delivering an outstanding app and service.
We really appreciate you taking the time to leave us a review!
- Ty Bailey | VP of Services