Reseñas (1.923)

Calificación general
4,6
Recuentos por nivel de calificación
  • El 86% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 6% de las calificaciones son de 1 estrellas
25 de noviembre de 2021

The app is good, however the support service team have been fantastic. I'll always try and set up or fix things first, but I must admit there are just somethings I need to get the techs to fix. Thanks

CocoMaNuts
Nueva Zelanda
Casi 3 años usando la aplicación
12 de enero de 2021

Great app. Amazing customer service, always swift responses with lots of relevant and helpful information!

Champagne Collective
Reino Unido
Casi 3 años usando la aplicación
28 de octubre de 2021

The customer service team is amazing. Matt, specifically, gave me over-the-top great service until I fully understood the issue my customers were experiencing. The app is great. 4 stars only because access to the subscription portal for customers can be wonky if the proper settings aren't enabled from the get-go. Talk to a customer service person first : )

Pass the Honey
Estados Unidos
Más de 2 años usando la aplicación
Fecha de modificación: 25 de marzo de 2022

The application itself is very good when it comes to subscription type purchases. The only thing which's actually a negative is that when an "export" of cancelled subscription is made, it's given in "in full" As in there's no option to select the date for which you want the export to be given. Thanks.

SIMFORT ONLINE STORE
Estados Unidos
Más de 2 años usando la aplicación
23 de febrero de 2022

So far the set up has been relatively easy. I would appreciate more visual instructions for setting things up. Breanna was super helpful and kind in answering my questions.

Vinyl Wine
Estados Unidos
Más de 2 años usando la aplicación
15 de febrero de 2022

The app is a little bit confusing with its features - it's not as straightforward. However, the customer support is amazing and quick and resolved my query quickly 5 out of 5.

cuddlies.co
Australia
Más de 2 años usando la aplicación
3 de junio de 2021

Helpfull customerservice. The features requested was not avaiable. However the customer service was quick to offer other tools.

Craft Makers Collective
Dinamarca
Más de 2 años usando la aplicación
25 de abril de 2021

I use this app to sell products by subscription. It's easy to set up and the support team has been very helpful thorough out!

Soun
Suecia
Más de 2 años usando la aplicación
28 de agosto de 2023

The SMS feature wasn't working as expected. The 3-day notice to our customers (prior to shipment) wasn't going out. That's the most important text! Taylor P. was super helpful in getting the issue resolved. It did take a few weeks, but he maintained communication with me on a weekly basis do I knew the issue was still on his radar which gave me peace of mind. Taylor P was awesome! Thanks again for your diligence and attention to our issue. While I give the app 4 stars, I give Taylor P 5 stars!

AnnieMak
Estados Unidos
Más de 2 años usando la aplicación
Recharge respondió 29 de agosto de 2023

We're glad to hear that Taylor was able to keep you up to date with regard to getting your concerns resolved. Thank you for taking the time to leave us a review and your feedback.
- Ty Bailey | VP of Services

27 de octubre de 2021

Quite intuitive, very useful. It usually works great - we just experienced a couple of minor issues with out "go to checkout" button, but overall very good experience. CS team is always happy to help.

her1
Alemania
Más de 2 años usando la aplicación