Recharge Subscriptions , 1.716 reseñas

Calificación general
4,5
Recuentos por nivel de calificación
  • El 86% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 6% de las calificaciones son de 1 estrellas
8 de diciembre de 2021

Meredith was a huge help in resolving a Shopify/ReCharge disconnect in my store. She was fast and the solution was perfect, made my customer extra happy!

Daily High Club
Estados Unidos
Alrededor de 3 años usando la aplicación
4 de febrero de 2022

I was so pleased with the support assistance Sarah S. provided. She responded quickly, resolved the issue on the backend, and also shared steps for future troubleshooting. A superlative customer support experience - thank you!

THE WELL
Estados Unidos
Alrededor de 3 años usando la aplicación
11 de diciembre de 2020

ReCharge has helped us with all our queries very quickly and in a very efficient manner. Definitely the best subscription app out there on the market.

Kinobody
Estados Unidos
Alrededor de 3 años usando la aplicación
30 de junio de 2021

Kinder Beauty has been on ReCharge since day one, going on 2.5 years now. We love the ReCharge team, and they've helped us scale from a new startup to a significant ARR. They are always looking to improve and to rollout new features for brands like ours, and they truly understand the challenges subscription DTC businesses face. Big fan!

Kinder Beauty
Estados Unidos
Alrededor de 3 años usando la aplicación
Fecha de modificación: 1 de octubre de 2021

Matt, Alicia, Owais and others have continuously provided quick support to our questions and requests. I truly appreciate their responsiveness in addressing our issues. Thanks!

Tailored®
Estados Unidos
Alrededor de 3 años usando la aplicación
Fecha de modificación: 13 de mayo de 2021

ReCharge is fantastic! Highly recommend. The team driving this service is absolutely incredible and thorough when assisting with issues. The features and abilities for our customers to manage, update, remove their subscription are all there and easy to use. Lots of useful reporting and tracking metrics and more. Also, ReCharge can handle large subscription models really well. We have over 15,000 subscribers currently so if that doesn't tell you they can do it, I don't know what will. Of course there are be things that can be cleaned up and added over time and I know ReCharge pays close attention to the moving pieces within Shopify so that they are always compliant. Five stars!

Rae Wellness
Estados Unidos
Alrededor de 3 años usando la aplicación
7 de diciembre de 2022

Can't say enough great things about the support provided by Recharge. We were originally using Bold Recurring orders to allow the customer to build their recurring own box of fish at Sizzlefish.com but wanted customers to be able to add-on custom packages and items through their subscription portal.

We had contracted an agency to help us build our checkout and modified customer portal but after countless missed deadlines and a complete failure to deliver a working final product, we cut ties with the agency. Luckily Jairus Streight from ReCharge stepped in to help guide our in-house team toward a finished product.

Jairus provided every resource we could ask for, assisted with debugging parts of our code, and explained very technical concepts regarding Recharge's APIs and developer docs in a way that our team could understand and act on. When it was time to launch our new subscription checkout and portal + migrate thousands of customers over from Bold, Jairus stayed several hours beyond his normal working hours to ensure the launch went successfully and that any discrepancies were ironed out.
Recharge has gone above and beyond for our company to ensure that our needs are met and so far we have found the product to be superior to that of many of their competitors in terms of scalability, functionality, reporting, and user experience.

Sizzlefish
Estados Unidos
Alrededor de 3 años usando la aplicación
8 de junio de 2021

We've been using this service for 3 years now and have been very happy. Support has been very helpful any time I have reached out.

Dark Side Roasters
Estados Unidos
Alrededor de 3 años usando la aplicación
2 de junio de 2021

Milica L. on the support team was super helpful and fixed my problem in no time at all. Great app and service!

L U C Y K I N G
Nueva Zelanda
Alrededor de 3 años usando la aplicación
Fecha de modificación: 20 de diciembre de 2021

I've been really pleased with Recharge - it's a great programme and has excellent customer service. Tigist was so quick and helpful with the most recent issue I had. She updated me that she was working on the task and again when it was done. She did exactly what I asked of her and was so friendly in the process too. Really pleased with the service!

Better Nature
Reino Unido
Alrededor de 3 años usando la aplicación