Reseñas (1.912)

Calificación general
4,6
Recuentos por nivel de calificación
  • El 86% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 6% de las calificaciones son de 1 estrellas
Fecha de modificación: 5 de agosto de 2024

Edit: NOTHING YOU SAY IS GOING TO JUSTIFY $25 to $100!!! STAY AWAY. THE WORST EXPERIENCE WITH AN APP ON SHOPIFY I HAVE EVER HAD. We are a small business that started using recharge last year. The charges were % based and worked ok for us. We spent around $5-25 monthly for the app. We were not aware and did not receive the emails regarding price change. We found out later on when viewing bills - that we are charged $100!!!! USD every month while we only have under 20 active subscriptions. This is a 500% increase in the fee. If this is not stealing - I don't know what else to call it. There was no reasonable explanation provided besides shoving their "terms" in my face. Horrible company with even more horrible people running it. BEWARE!!!

NutriMagic USA
Estados Unidos
Más de 1 año usando la aplicación
Recharge respondió 5 de agosto de 2024

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

16 de septiembre de 2024

Eduardo was really helpful! Thank you

Pentire USA
Estados Unidos
Casi 2 años usando la aplicación
Recharge respondió 30 de septiembre de 2024

We appreciate your review!

- Ty Bailey | VP of Services

5 de agosto de 2024

Amazing experience -fast, friendly service that got my problem solved!

cloverferments
Nueva Zelanda
Alrededor de 1 año usando la aplicación
Recharge respondió 12 de agosto de 2024

Thank you for the five star review!

- Ty Bailey | VP of Services

25 de octubre de 2024

Very good and fast experience to check on the issue

Toof Inc
Estados Unidos
Más de 5 años usando la aplicación
Recharge respondió 1 de noviembre de 2024

We appreciate your review and feedback!

- Ty Bailey | VP of Services

7 de noviembre de 2024

quick and efficient support team - thanks so much

Bouclème
Reino Unido
Más de 2 años usando la aplicación
5 de noviembre de 2024

Pricing is just retarded. There is zero reason for there to be a transaction fee on each subscription.

Whoever made this app randomly chose that number because it looks like it does something. the only thing it does is line his pockets.

yuuth
Estados Unidos
Alrededor de 1 mes usando la aplicación
31 de julio de 2024

customer service helped us navigate issues with our site in a timely manner. I was impressed!

Naturally Nourished
Estados Unidos
Más de 4 años usando la aplicación
Recharge respondió 5 de agosto de 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

Fecha de modificación: 4 de noviembre de 2024

Great app, but terrible customer service. Once you’re using it it’s almost impossible to get any help or meaningful communication. Paying money for it but can’t get any help setting anything up.

Fuzzball
Reino Unido
Más de 2 años usando la aplicación
Recharge respondió 26 de agosto de 2024

Thank you for the five star review!

- Ty Bailey | VP of Services

25 de septiembre de 2024

Thanks for your quick and very sharp help when I contacted the customer service !

onday
Francia
13 días usando la aplicación
Recharge respondió 30 de septiembre de 2024

We appreciate your review!

- Ty Bailey | VP of Services

19 de agosto de 2024

Always quick respond and help, highly appreciated!

Slowly
Suecia
Casi 3 años usando la aplicación
Recharge respondió 26 de agosto de 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services