Recharge Subscriptions

I was willing to cope with the many technical issues. But you have neglected my support request for over a week on a very important theme launch, despite the numerous emails I've sent. You don't even have a customer service number. As a paying customer, what other options do I have to get my issues resolved? This is unacceptable. My project timeline has now been completely derailed because of ReCharge's inaction. Please please fix this now.

I contacted the team for support on some obscure information, and I was pleasantly surprised that Dalia was able to answer all my questions in a timely manner. Thanks again!

After trying Bold and a few others, this far this is the best subscription app I've used. And great support from the team as well.

Fast and courteous customer service, much appreciated. I reached out with a problem, and was able to correct it with them help of their team.

The features are great for my business, and support went above and beyond in helping me figure out a coding issue with my theme. Very helpful!

Gordon and Wesley have been extremely helpful in talking me through roadmap changes to the platform and how we can leverage them in the future

Very helpful customer support and the app has helped us generate thousands in recurring revenue. Highly recommend!

Updated Review: Buyer beware!!! I was very happy with recharge until they significantly increased the monthly cost of the app without any notification whatsoever. We went from paying around $8/month to paying $118/month, and if I did not keep a close watch on the company's finances then this would have gone unnoticed, greatly affecting our bottom line. I understand that costs increase, but to not send out any sort of notification and to try to sneak it by is extremely upsetting. Do not download this app unless you are willing to risk a 100% cost increase without any notice.

Old review: I love recharge! It works great with my store and the customer service is awesome. Definitely recommend to anyone considering!

This app is very easy to use and install. I like the ease it which it integrates with the Shopify app and I can turn on subscriptions in a snap. The only thing I'm trying to figure out is the notifications piece so that I know when someone pushes back a subscription or not, but I'm sure all I have to do is contact the helpful customer service team. The customer service is AWESOME - super fast and responsive. I highly recommend Recharge even if just for the customer service team that provides support.

Customer service has been great and the move to the integrated Shopify checkout is a lifesaver! A huge part of our business is subscriptions and this fits the bill.