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Recharge has been great for growing our subscriptions and their support team is fantastic. They spent time with me showing all the ways we can optimize our subscription base and when I ran into an error, their support jumped on and helped figure it out for me!
Thanks for the shout-out! Our whole team appreciates your feedback.
- Ty Bailey | VP of Services
We've been very pleased with Recharge overall and are continuing to turn on new features and configure the platform to better suit our customers' needs and drive success in the form of better health outcomes thanks to Recharge.
As we have been diving in recently to optimize this app, the Recharge support agent Elijah P. has been extremely helpful.
Elijah has walked us step-by-step through to set up functionality with which we were unfamiliar and was always very prompt and professional to help us get through several time-sensitive, launch-critical components of our project.
We will continue to need intermittent assistance until we are fully optimized, and it's very reassuring to know that Recharge support, especially Elijah, has our backs.
Big kudos to Elijah and thank you to the whole Recharge team!
Thank you for the great feedback! We’re so glad to be a part of your business journey.
- Ty Bailey | VP of Services
Great subscription product and they keep getting better. They have rolled out several updates and more are coming that we have been implementing. The support when you have a question or issue is outstanding. Someone knowledgeable comes onto the chat and knows how to fix things. I highly recommend Recharge for subscription programs.
It’s fantastic to know Recharge is making a difference for your business. Thank you!
- Ty Bailey | VP of Services
This is an excellent app and it works well. When I first signed up for it, I was worried that not having phone customer service would be difficult but they find creative ways to be super helpful over live chat. Juan C from customer service is particularly amazing and can help me solve any problem quickly and effectively.
We’re thrilled to hear that Recharge is working well for you and that Juan provided such excellent support. Thank you for taking the time to share your experience.
- Ty Bailey | VP of Services
We've been using ReCharge for subscriptions for a couple of years now. We recently added the Retain feature and really appreciated how helpful and informative Hoa Vuong was as our implementation engineer. Our contract is also coming up for renewal, so we have been working on the details with Lin Marzialo who has been just lovely to work with. Recharge has a great product and top of the line folks working for them, which makes the experience of doing business together more enjoyable.
We love hearing this—thank you for your thoughtful review!
- Ty Bailey | VP of Services
Recharge has really helped us grow our subscriptions, and their support team is awesome, Thank you Malik. April walked us through ways to improve our setup.
We’re thrilled Recharge has supported your subscription growth. Thank you for recognizing both Malik and April. I’m glad they were able to assist you.
- Ty Bailey | VP of Services
Absolutely the best full featured subscription app with a highly knowledgeable and helpful support team. We have also been very fortunate to have Amber P. from the Recharge Support team help us with more difficult Shopify Plus integration/upgrades which were handled in a timely, efficient and friendly manner. Excellent!
It makes our day to hear from happy merchants like you—thank you!
- Ty Bailey | VP of Services
I’ve had an incredibly informative and hands-on experience with the Recharge support team, especially Bryan Nguyen. He went above and beyond to resolve my issue, providing clear, step-by-step guidance while ensuring I fully understood how to manage similar situations on my own in the future. His patience, expertise, and dedication to customer satisfaction made the entire process seamless. It's rare to find such responsive and thorough support, and I truly appreciate the effort put into helping me. Recharge has an excellent team, and Bryan’s outstanding service is a testament to that!
It makes our day to hear from happy merchants like you - thank you!
- Ty Bailey | VP of Services
Support is awesome. We're migrating from Woocommerce Subscriptions and used to no support. With Recharge, I was able to connect in realtime with a support person and get answers. So far, so very good! Thanks Pierre.
Post migration follow up: We're now successfully migrated over to recharge and could not be happier. Migration engineers guided us every step of the way and made switchover day a breeze. There are some pretty big philosophical differences between Woo Subs and Recharge, but Recharge is helping us work thru those. Be sure to utilize all the materials provided by Recharge and all will go well.
This is exactly what we love to hear—thank you for the kind words!
- Ty Bailey | VP of Services
Recharge has been a major upgrade for us and our brand. It's incredibly easy for customers to manager their own subscriptions, and provides us with tons of flexibility in how it's configured. Vinse made our migration a breeze. Super happy with our experience.
Thank you so much for taking the time to leave a review! We appreciate the shout out to Vinse!
- Ty Bailey | VP of Services