Avis (2 961)

Note globale
4,8
Nombre d’avis par note
  • 89 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
11 août 2026

Perfect for our business needs and technical/account support are attentive and extremely helpful. They guided us through a complex platform change seamlessly.

Pikko
Australie
Plus d'un an d’utilisation de l’application
Recharge a répondu 14 août 2026

Thank you for the kind words! We're so glad our support team could help. Feedback like this genuinely means a lot — don't hesitate to reach out anytime!

7 août 2026

The service itself is a bit clunky in that reporting requires a bit of learning curve and there is no reporting automation as far as I know, but on the plus side the core functionality works and their support team is responsive, personable, and very helpful!

Munchkin
États-Unis
8 mois d’utilisation de l’application
Recharge a répondu 14 août 2026

Thank you for your review and your feedback! We're so glad our support team could help. Feedback like this genuinely means a lot — don't hesitate to reach out anytime!

15 juillet 2026

Solid subscription platform that covers the essentials well, and the support team was quick and helpful when we had a question about notification settings. Does what we need for our subscription flow.

Equine America VET
Royaume-Uni
2 mois d’utilisation de l’application
3 juillet 2026

Genuinely impressive app, and equally impressive support team behind it. Leading up to our launch we had a really tricky case we were trying to accomplish and their whole team got behind us to help track down a solution. Highly recommend Recharge to anyone working with bundles or subscriptions (or both!).

Alpha Shakes™
États-Unis
Environ un an d’utilisation de l’application
Recharge a répondu 15 juillet 2026

This is so great to read! Bundles and subscriptions together can get complex, and we're really proud of what Recharge can do there. Knowing our team was able to show up for you in the lead-up to launch and help you find a path forward means everything. Best of luck with the launch and beyond!

30 juin 2026

We recently migrated back to Recharge, and this was our fourth subscription platform migration. Recharge was actually our very first subscription platform, and we decided to come back because it has grown tremendously since we last worked with the team. I was excited to take advantage of all the new features and improvements.

Every migration comes with challenges you can't always prepare for, and I was very honest with the Recharge team about how nervous I was to make another move given our past experiences.

From start to finish, the entire team, from Sales to Migrations to Support, has been incredible. I almost feel bad that I take longer to respond than they do.

Leah, Arlon, Roshan, Alex, Zachary, and Amber have all been outstanding, especially Arlon, who drove our migration from start to finish. Despite the expected migration hiccups here and there, this has been the smoothest, most organized, and most supportive migration we've experienced.

Subscription migrations were relatively new territory for me, but I never once felt intimidated or unsupported. The team walked me through every step of the process, answered what felt like a million questions, and always made the time to ensure I understood not just the "how" but the "why."

We truly appreciate all of your hard work and are looking forward to a long partnership with Recharge. Hopefully, this is our last subscription migration :)

Mayorga Coffee
États-Unis
Environ 3 ans d’utilisation de l’application
Recharge a répondu 15 juillet 2026

Welcome back! We love this so much. Coming back after experiencing other platforms and choosing Recharge again is genuinely the best compliment we could receive. A lot has changed, and we're proud of how far the platform has come. We hope this chapter with us is the best one yet, and we're here for anything you need along the way.

21 juin 2026

Outstanding support from real humans.

Managing subscription software on Shopify comes with unique hurdles, but the Recharge support team makes it incredibly easy. A massive standout is that you get to speak with real human beings, who possess genuine troubleshooting knowledge, which is incredibly rare these days.

Instead of just pasting generic canned responses or leaving you stuck with a robot, their team dives straight in to find a actual resolution. They are patient, thorough, and highly resourceful, providing clear context so you understand the fix. Having this level of reliable, expert human support provides massive peace of mind.

Merlo Coffee
Australie
Environ 2 ans d’utilisation de l’application
Recharge a répondu 24 juin 2026

Wow, thank you so much for writing this out so thoughtfully. "Real humans with genuine troubleshooting knowledge" - that is exactly what we work hard to deliver, and hearing it called out as rare and valuable means everything to our team. Subscription management on Shopify has its complexities and we believe merchants deserve support that actually meets them there. We're so glad that's been your experience with us. Thank you, Merlo Coffee!

18 juin 2026

Recharge has been a very useful app for our business. It allows us to manage hundreds of weekly subscriptions and service is stellar. Recently Darius J. helped me with an issue that required some technical savvy. Beyond putting the changes through for me, he also explained each step of the process and also sent screenshots so that I can make updates on my own in the future. Recharge has been a great business partner.

PostKnife
États-Unis
Plus de 8 ans d’utilisation de l’application
Recharge a répondu 24 juin 2026

Thank you so much for this wonderful review! Managing hundreds of weekly subscriptions is no small task, and we're really glad Recharge has been up to it. What you described about Darius - walking you through each step, sending screenshots, and making sure you'd be able to do it yourself next time - that's the kind of support we genuinely care about delivering. We'll make sure he sees this. Thank you for being such a valued merchant!

29 avril 2026

J'ai été aidé par un specialiste Recharge en ligne, Juan, qui m'a grandement aidé dans un souci impossible à régler seul. Il a même depassé mes attentes en me trouvant des solutions dignes d'un developpeur, merci beaucoup!

Édika
Canada
Presque 4 ans d’utilisation de l’application
Recharge a répondu 13 mai 2026

Merci beaucoup pour ce retour ! Nous sommes ravis que Juan ait pu vous apporter une aide aussi complète. Aller au delà des attentes de nos marchands est exactement ce que nous visons, et c'est formidable de savoir que cela s'est concrétisé pour vous. Nous transmettrons vos remerciements à Juan avec plaisir !

4 mai 2026

Straight forward setup, customization available, more in depth than any of the other options. The build a bundle was crucial, and recharge integrates seamlessly with recharge and klaviyo which is huge. The support and implementation staff were a joy to work with. Vinse was there every step of the way, professional, kind and really cared about my project and making sure everything was to my satisfaction.

Han's Greens
États-Unis
3 mois d’utilisation de l’application
Recharge a répondu 9 juin 2026

Thank you so much for this detailed and thoughtful review! It's wonderful to hear that the setup felt smooth and that the build a bundle feature and Klaviyo integration have been such a strong fit for your business. Vinse is a real asset to our team and we'll make sure he sees this. We're so glad he was able to be there every step of the way for you. Welcome to Recharge!

30 avril 2026

Of late, I have reached out to their support more and more with my queries and they have always been able to provide me with solutions. We have been using Recharge to manage our subscriptions since a long time now and we haven't had any issues. I like that they are also upping their technical capabilities which IMO was really needed at one point but they seem to be doing a good job there as well now.

Hey Rooted
États-Unis
Environ 6 ans d’utilisation de l’application
Recharge a répondu 13 mai 2026

Thank you so much for this thoughtful review! Long term merchants like you are such an important part of what motivates us to keep improving. It's great to hear that our support team has consistently been there when you need them, and we appreciate the honest feedback on the technical side too. We're committed to continuing to grow in that area and it means a lot to know you're seeing the progress. Thank you for sticking with us!