レビュー (1,957)

総合評価
4.6
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
2024年11月5日

Nick from the e-shop Genius has saved my business. With the new shopify checkout policy, we were lost on what to do, our checkout no longer worked! Nick communicated with members of our team and recharge while he troubleshooted the problem. He took video recordings of steps that he needed us to do on our end. Website is now working flawlessly. Extremely happy with such a fast and perfect result. Will definitely use again, thank you!

Puppy Gang Fresh Foods
カナダ
アプリの使用期間:5年以上
Rechargeが返信しました 2024年11月25日

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

2024年12月10日

I had a complicated problem recently and Ola was able to help me figure it out with no problem. Such an easy and reliable platform.

Vibrant Health
アメリカ合衆国
アプリの使用期間:5年以上
Rechargeが返信しました 2024年12月17日

We are glad Ola was able to assist you. Thank you for the review!

- Ty Bailey | VP of Services

2025年1月2日

I have benefited greatly from using this app for my business. Recently I had a small fix that was handled by Nick. It was dealt with at lightening speed. Thank you.

Goodwill Wine
オーストラリア
アプリの使用期間:3年以上
Rechargeが返信しました 2025年1月8日

Thank you for taking the time to leave a review - and for the shout out to Nick!

- Ty Bailey | VP of Services

2024年12月2日

PROS:
- Customer service is always very responsive and helpful. (Shoutout to Zachary!)

- Custom bundles and periodic subscriptions have substantially improved store metrics across the board.

- Analytics dashboard is easy to navigate and read at a glance.

- Good range of integration options with other softwares/apps/services.

CONS:
- Limited out-of-the-box customization for bundle interfaces. Colors and text can be changed, but changing the layout of the bundle UX interface itself requires coding experience or developer assistance.

- Tiered discounts on bundles (add more, save more) cannot stack with other product discounts regardless of settings, due to how Shopify prioritizes discounts.

Lumi Gummies
アメリカ合衆国
アプリの使用期間:8ヶ月
Rechargeが返信しました 2024年12月17日

We appreciate your feedback & review!

- Ty Bailey | VP of Services

2024年11月27日

It keeps evolving and the support is very good. Big shout out to Ola. Often I find with other support apps they have a Quick Look and then you get dropped if it’s too much effort. Ola kept at it and genuinely helped.

Edgcumbe Tea & Coffee Co Ltd
イギリス
アプリの使用期間:3年以上
Rechargeが返信しました 2024年12月17日

Thank you so much for the review - and the shout out to Ola!

- Ty Bailey | VP of Services

2024年12月10日

Extremely easy to use and when you can’t figure it out, the customer service is quick and efficient. Very happy customer!

Wellements®
アメリカ合衆国
アプリの使用期間:約3年
Rechargeが返信しました 2024年12月17日

Thank you for the five star review!

- Ty Bailey | VP of Services

2024年11月19日

We've used Recharge for a few years, without a doubt they are the best Shopify subscription app. The product is frequently updated, and the support provided is quick, efficient, and genuinely helpful.

We recently merged two instances of Recharge together, and the support from the Migration Team was second to none - big shoutout to Alex M for all his (very patient) help.

Rare Tea USA
イギリス
アプリの使用期間:3年以上
Rechargeが返信しました 2024年11月25日

Thank you for sharing your experience!

- Ty Bailey | VP of Services

2024年11月22日

Nikola Went above and beyond and he fixed my issue that has been going on for about two months. I have nothing but good things to say about him. I highly recommend him. Thank you so much for your help Nikola!

Longevity Farms
アメリカ合衆国
アプリの使用期間:12ヶ月
Rechargeが返信しました 2024年11月25日

Thank you for the five star review & shout out to Nikola!

- Ty Bailey | VP of Services

2024年11月13日

Our recent experience with Nick from e-shop Genius was nothing short of a rescue mission. When a sudden change in Shopify's checkout policy left our team scrambling, Nick stepped in and turned things around. He seamlessly coordinated with our team and Recharge, diagnosing the issue with expertise and precision. What stood out was his proactive communication. Thanks to Nick's swift action, our website is back to running smoothly. We're thoroughly impressed with the efficiency and excellence of his service. We’ll undoubtedly be turning to him again—our heartfelt thanks to Nick and the e-shop Genius team!

Bendigo Magazine
オーストラリア
アプリの使用期間:4年以上
Rechargeが返信しました 2024年11月25日

We appreciate you taking the time to leave a review!

- Ty Bailey | VP of Services

2024年12月28日

We migrated from Bold Subscriptions (v1), because we needed to migrate anyway, and we used this as an opportunity to see how the other big subscription players worked.

Recharge has some very nice features for both gifting as well as managing the subscriptions. The UI is intuitive and thoughtful.

Hoa - our implementation engineer - was super organized and thorough to get our data migrated into their app, and get us through our first subscription renewal cycle.

Curdbox
アメリカ合衆国
アプリの使用期間:4ヶ月
Rechargeが返信しました 2024年12月30日

We appreciate you taking the time to leave your feedback and review!

- Ty Bailey | VP of Services