리뷰 (1,953)

전체 평점
4.6
평점 수준당 개수
  • 평점의 86%가 별 5개입니다
  • 평점의 6%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 6%가 별 1개입니다
2024년 10월 10일에 편집됨

Fast response. Comprehensive and has supported sales growth.

-Updated. I needed further support after migrating with old auto-renew products. Juan jumped into chat, and response was friendly, fast, and accurate! Received excellent guidance as well as documentation on how to fix things. Great work!

Hemp Luxe CBD
미국
앱 사용 기간 거의 4년
답글 Recharge개 2024년 9월 30일

Thank you for your review!

- Ty Bailey | VP of Services

2024년 9월 18일

The first thing that strikes me is the Recharge team's excellent support for integration and support. It was seamless and required little internal resources.

For managing our subscriptions on Shopify, it's been a breeze and powerful with easy customization within the theme.

The app is incredibly user-friendly, and managing recurring orders is effortless.

Highly recommend for any business looking to boost their subscription model!

Lipotriad
미국
앱 사용 기간 7년 초과
답글 Recharge개 2024년 9월 30일

Thank you so much for taking the time to leave a five star review!

- Ty Bailey | VP of Services

2024년 9월 26일

Great app that’s easy to set up and manage. Any issues you come across they have a great support team to get it sorted for you quickly.

RAWr! Life. Superfoods.
미국
앱 사용 기간 9년 초과
답글 Recharge개 2024년 9월 30일

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

2024년 10월 9일

Ola was super helpful and took me step by step to help us solve our issue. Thanks again Ola!

Artisan Roast Coffee Roasters
영국
앱 사용 기간 2년 초과
답글 Recharge개 2024년 10월 21일

We appreciate you taking the time to leave a review!

- Ty Bailey | VP of Services

2025년 1월 22일

Great service, helpful & quick support team

Flower & White
영국
앱 사용 기간 5일
답글 Recharge개 2025년 2월 4일

We appreciate you leaving a review!

- Ty Bailey | VP of Services

2025년 2월 5일

I signed a contract with Recharge and came to find out just a couple days later during our first implementation call that the app would unfortunately not work with my store's existing membership/discount system. I immediately reached back out to my sales rep to see if there was a way to make it work, and when there wasn't, I asked them to cancel the contract. They have refused and are charging me $500 per month for a year for something that was never even implemented in our store. This is so unethical, I cannot believe they would enforce this when nothing was even setup and no costs were incurred on their end.

I explained that the app's features won't allow it to work with our existing membership system and they have refused to let me out of the contract. It's not like I took a bunch of their engineering time and set up the whole system and changed my mind or jumped ship to another app. The app is literally not even installed in my store and was never setup to be operational to begin with.

Be very careful signing contracts with unethical app developers. I got burned here and never imagined someone would treat me this way! There are many other subscription apps who told me they would never treat a customer this way given what happened here.

Well Your World
미국
앱 사용 기간 대략 2시간
2024년 10월 7일

Vinse has been super helpful with onbaording us onto retain with recharge - cydney and Tatiana have also been syper helpful friendly and helped us optimise - the support has been excellent

Reverse Life
영국
앱 사용 기간 3년 초과
답글 Recharge개 2024년 10월 21일

Thank you so much for your review!

- Ty Bailey | VP of Services

2024년 11월 26일

Great customer support

RajaniMD
미국
앱 사용 기간 거의 2년
답글 Recharge개 2024년 12월 17일

Thank you for your five star review.

- Ty Bailey | VP of Services

2024년 9월 27일

max did a great job helping me out! answered my question perfect with screen shots, exactly what I needed!!!

Salaam Nutritionals
미국
앱 사용 기간 3년 초과
답글 Recharge개 2024년 9월 30일

Thank you for the five star review and the shout out to Max!

- Ty Bailey | VP of Services

2024년 10월 14일

Recharge support reached out within 24 hours and resolved the issue for us.

MonorailEspresso
미국
앱 사용 기간 대략 4년
답글 Recharge개 2024년 10월 21일

We appreciate you leaving a review!

- Ty Bailey | VP of Services