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I reached out to support for help and received help immediately. The support team addressed my issue right away. I'm extremely satisfied with the app, how it helped my business as well as the support when I've needed it.
Gordon is always available to help with any issues we may have and is always super fast at rectifying them. He also provides invaluable information on how we can improve our store. +AA
Their customer service is excellent. Jaden was super helpful and fast :)
Really great support team who have helped us with many queries and become familiar with the App.
Shout out to Nikola in the Support Team :)
We are loving this app and their customer service has been right on the money too! It is uber convenient to use and our customers are digging it!
Tigist was a major help. We resolved an issue with our client portal that we had been grinding on for months. She resolved this within a few hours and it was an awesome experience to work with her. Extremely professional and efficient experience.
Excellent customer service from the support team, particularly Mars who dealt with an issue I had yesterday
We recently switched to ReCharge in order to integrate with a new loyalty and rewards platform. Not only does ReCharge fulfill that need for us, it's also a much better user interface for customers. ReCharge support has been very helpful as well whenever we have questions or run into roadblocks with implementation.
May 16th:
Nikola C. was very quick to respond, very friendly and fixed my problem straight away. We setup a free subscription for a contest winner and she was able to set it up straight away for me. Thanks Nik! May 28th:
Snezana A. helped me set up a unique subscription for the office space attached to our building. I had very specific needs and they were able to sort it out within moments! Couldn't be happier with the friendly and professional service provided. Thank you Snezana!
Amazing customer service, very efficient. My issue was resolved within an hour. User friendly website, lots of staff can use with next to no training as it is very accessible.