리뷰 (1,916)

전체 평점
4.6
평점 수준당 개수
  • 평점의 86%가 별 5개입니다
  • 평점의 6%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 6%가 별 1개입니다
2021년 9월 20일

Rachel D in customer support was amazing! I can't believe how accurately and quickly she corrected an issue for us. So impressed and grateful!

Simple Green Smoothies
미국
앱 사용 기간 1년 초과
2023년 7월 25일

Recharge has been really solid for us. It is easy to integrate, offers unique customizations, and has comprehensive technology.

Their support is all remote and typically is sufficient, but sometimes it can take longer than ideal to get issues resolved.

Unfortunately, more custom support is only available on the highest tier plan (we are on the pro plan). I think ReCharge would benefit greatly from options for phone support. I also think that for some of the more complex functionalities, more could be done to make it easier to do on your own.

PrettyBoy
미국
앱 사용 기간 1년 초과
답글 Recharge개 2023년 7월 31일

Thank you so much for your review and for taking the time to leave us with your feedback! We will take this into consideration as we continue to evolve our support offerings.
- Ty | VP of Services

2024년 11월 21일에 편집됨

Recharge has been big for us - subscriptions are 90% or more of our revenue - and the customer service is always great, I highly recommend

Kratus
미국
앱 사용 기간 1년 초과
답글 Recharge개 2023년 7월 31일

Thank you so much for taking the time to leave us a five star review! We appreciate the shout out to our hardworking Support team.
- Ty | VP of Services

2023년 5월 30일

Recharge is super easy to install and set up. We been seeing great results already. The customer service is great too.

Weird Beverages
미국
앱 사용 기간 1년 초과
답글 Recharge개 2023년 6월 7일

We really appreciate you taking the time to leave a review of your experience with the app and our team! Glad to hear that Recharge has provided positive results for your subscriptions.
- Ty | VP of Services

2022년 5월 20일

Vuk was a great help on the chat feature! Very helpful in helping us send our customers links so they can personally manage their subscriptions.

Vitamin Bar
미국
앱 사용 기간 1년 초과
2022년 3월 13일

Jovana (Support Agent) is excellent! Our issue was resolved within few hours. We are grateful for all of her help and support.

Sweet Fuzzies
키프로스
앱 사용 기간 1년 초과
2021년 7월 9일

I had an issue with some of my members after I had changed the product variance. I wasn't quite sure what to do and I was able to get help from support. They provided me with an easy step-by+step guide that immediately fixed my problem. Thank you!

Shop Wander Wear
미국
앱 사용 기간 1년 초과
2022년 1월 24일

Brilliant customer support. Fantastic app. A must for every shopify merchant who wants to offer subscription. Our customers love the "manage my subscription" page. we do too.

BLÆK - Specialty Instant Coffee
독일
앱 사용 기간 1년 초과
2021년 4월 22일

App is easy to use and their customer service is very responsive to any questions and requests I have.

Wolf Project
스위스
앱 사용 기간 1년 초과
2022년 1월 28일

quickly helped us push subscription dates for upcoming orders with included a product that is sold out

Primally Pure
미국
앱 사용 기간 1년 초과