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Jovana (Support Agent) is excellent! Our issue was resolved within few hours. We are grateful for all of her help and support.
Nikola was fantastic and quick in helping me solve an issue with one of our products, great customer service!
I had an issue with some of my members after I had changed the product variance. I wasn't quite sure what to do and I was able to get help from support. They provided me with an easy step-by+step guide that immediately fixed my problem. Thank you!
Brilliant customer support. Fantastic app. A must for every shopify merchant who wants to offer subscription. Our customers love the "manage my subscription" page. we do too.
App is easy to use and their customer service is very responsive to any questions and requests I have.
quickly helped us push subscription dates for upcoming orders with included a product that is sold out
I use this app for monthly subscriptions for my customers. It's a great service for both me and my customers! I had an issue with an internal app setting this past week, and needed support. I emailed my concern and got a really thorough reply from Jessie. With a little bit further explanation on my part, Jessie was able to sort my situation out completely. And, in order to make sure that I fully understood how to manage the changes moving forward, she took the time to make a narrated video of her demonstrating the fix in my account, using my specific customers as examples. Super helpful! Super quick! And extremely thorough. Thanks, Jessie!
Recharge is the BEST platform for subscription businesses, plus their customer support is second to none. They are always so helpful and quick to reply. BIG shout out to Nevena who has helped me so much pre launch :)
Love working with Recharge. I've always received quick and helpful responses. Shoutout to Chantz for helping me get my subscriptions back after I changed themes on Shopify.
So far so great. Nikola has been my support person and has been so helpful in getting me started, problem shooting things for me and getting me the answers I need to get things running how I want. Great app suggestions in places where recharge does not have the organic inbuilt option as well. Highly recommend so far.