Recharge Subscriptions , 리뷰 1,717개

전체 평점
4.5
평점 수준당 개수
  • 평점의 86%가 별 5개입니다
  • 평점의 6%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 6%가 별 1개입니다
2023년 4월 20일

I had an issue with a missing contract, and Sean G. was friendly and quick to resolve the issue for me and get the user's information added. Anytime I have needed to reach out to Recharge for assistance, their agents have consistently been pleasant and knowledgeable.

Omaze UK
영국
앱 사용 기간 10개월
답글 Recharge개 2023년 5월 10일

We appreciate the kudos - especially the shout-out to Sean G! Our support staff works hard to model our core value of empathy in all our merchant interactions.
- Ty | VP of Services

2021년 2월 19일

Great app!!! Our experience with support team member Jairus was awesome. He helped us to solve the issues. I highly recommend this app to everyone.

Ironside Coffee
오스트레일리아
앱 사용 기간 10개월
2021년 7월 19일

Eduardo Mallmann from the customer support team was an absolute life saver! He fixed a bug that 2 teams of web developers could not! I offered to buy him a case of beer and he said he'd prefer a 5 star review for Recharge! They're an amazing team!

WeFreya
캐나다
앱 사용 기간 10개월
2022년 12월 2일

We've just started using the app, but so far we've gotten a ton of support from the Recharge team to get set up. They were so helpful during migration and answered all of our questions so well. Excited to implement all the features it offers!

Conscious Step
미국
앱 사용 기간 10개월
2021년 2월 8일

Good ap, great customers service. Few teething issues but customers service usually fixes swiftly...

Buddy Bites
홍콩(중국 특별행정구)
앱 사용 기간 10개월
2021년 6월 2일에 편집됨

*Edit -Ranson helped us get this working so I edited my review. We cant even get a response for their support staff to get us up and running. Very Unprofessional. I hope this doesn't happen to anyone else.

DonPabloCoffee
미국
앱 사용 기간 10개월
2022년 1월 19일

We have had a great experience so far with Recharge and mainly it is because we were assigned to Gordon C for our support contact. We wish we could have been assigned to him right off the bat because we did work without it for a month and the difference he made once he joined our account was huge. He was always willing to jump in and help and we have been able to really ramp up because of all that Gordon has done for our store. Really happy to see that Recharge has this feature and also hires people like Gordon. I am really upset that the support has come to an end so that would be my only wish here - Recharge needs to extend this I think for a little longer to really help business succeed long term.

Teadrops-staging2
미국
앱 사용 기간 10개월
2022년 7월 9일

Really helpful support from the team - and some nice online documentation and FAQs where I could find answers myself.

The Gut Co®
영국
앱 사용 기간 10개월
2022년 3월 29일

I had a glitch and contacted customer service, which put me in touch with one of Recharge's engineers, Breanna. She connected me with an expert who was able to write a bit of code to solve my problem quickly and inexpensively. The whole experience was satisfying because the general standard that we merchants have come to expect from customer service is honestly quite low. These guys stood behind their product and helped me solve a problem, which means more sales for my store and more revenue for them. Yay!

Big Creek Coffee Roasters
미국
앱 사용 기간 10개월
2022년 10월 31일

Amazing customer service support team and app - they provided fast replies and went over and above to help with our migration from woocommerce to Shopify

Paw Pantry
오스트레일리아
앱 사용 기간 10개월