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I have utilized ReCharge at two different companies now, both with major success. The software itself is simple, straightforward, and able to really open up a major revenue channel if utilized and executed properly. My only suggestion would be to add more customization options for customers and on the backend for developers. For example - we have a minimum 90-day commitment which works well for us, but the only way to prevent a customer from stretching out a 90-day commitment to a much longer period is to not offer the ability for them to edit at all and email our team. It would be great if you could add commitment terms that unlock customization abilities for subscribers automatically.
Fantastic app and amazing service from the ReCharge launch and support teams. A game-changer for customer subscriptions.
Buen servicio de atención al cliente. Buena integración. Nosotros trabajamos una suscripción de café con varias variantes y no ha habido ningún problema. Como mejora propondría que las traducciones se pudieran migrar de un dashboard a otro. Actualmente si quiero actualizar el panel de control debo de volver a escribir todas las traducciones al español que no son pocas.
Gracias por tomarse el tiempo de darnos su opinión. Estamos complacidos de escuchar que hasta ahora está disfrutando de su experiencia con Recharge. Gracias por su comentario adicional. Me aseguraré de proveer la información a nuestro equipo de desarrollo para futuras consideraciones.
- Ty | VP of Services
Parfait !
Retour rapide
We appreciate your review!
- Ty Bailey | VP of Services
You can customize the app widget perfectly and Nick from eShop genius soft it in an excellent way for free. Highly recommend it.
Great customer support from Dora and the app itself is very easy to set up. Would definitely recommend to anyone trying to get into subscriptions.
App does everything I need, and support has been great. I had a connection issue and they resolved it within 24 hours and kept me in the loop the whole time on progress.
Juan C was extremely helpful with my support request, he went above and beyond to assist me and kept me informed of his progress.
Great features, great support! Serviced by Nikola. Recharge has helped us acquire and retain a ton of regular customers.
We recently switched to ReCharge in order to integrate with a new loyalty and rewards platform. Not only does ReCharge fulfill that need for us, it's also a much better user interface for customers. ReCharge support has been very helpful as well whenever we have questions or run into roadblocks with implementation.