리뷰 (1,905)

전체 평점
4.6
평점 수준당 개수
  • 평점의 86%가 별 5개입니다
  • 평점의 6%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 6%가 별 1개입니다
2024년 5월 29일

The rep Matt Ammirati was very efficient and helpful. Great customer service experience!

Sarah Belle
미국
앱 사용 기간 2년 초과
답글 Recharge개 2024년 6월 3일

We appreciate you taking the time to leave a review.

- Ty Bailey | VP of Services

2024년 5월 25일

great and fast customer service!

Underclub
미국
앱 사용 기간 거의 3년
답글 Recharge개 2024년 6월 3일

Thank you for your five star review!

- Ty Bailey | VP of Services

2024년 5월 23일

Very helpful thank you

Nature's Select Houston
미국
앱 사용 기간 거의 4년
답글 Recharge개 2024년 6월 3일

We appreciate the five star review!

- Ty Bailey | VP of Services

2024년 5월 21일

We migrated from Recharge to Yotpo Subscriptions last year, and realized pretty quickly the mistake we had made. We are now back at Rechage, and excited to see all the new products and features they are rolling out!
Jairus at Recharge was especially helpful during the migration process. He clearly explained each step of the process and walked us step by step through a successful migration back to Recharge.

Very happy to be back at Recharge!

Davids Natural Toothpaste
미국
앱 사용 기간 대략 4년
답글 Recharge개 2024년 6월 3일

Very glad to hear about your positive experience. Appreciate the shout out to Jairus!

- Ty Bailey | VP of Services

2024년 5월 21일

Solid reliable app, lots of features that help keep customers happy plus excellent, responsive technical support.

Bignose & Beardy
영국
앱 사용 기간 대략 4년
답글 Recharge개 2024년 6월 3일

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

2024년 5월 20일

Currently having a poor experience trying to reach a salesperson to help with my pricing plan. I sent an email inquiry 7 days ago but no one has replied to me.

I like the product but customer service seems to be going down which is frustrating.

BioEmblem
미국
앱 사용 기간 대략 4년
답글 Recharge개 2024년 6월 3일

Thanks for taking the time to share this feedback. I have been in touch with my team regarding your concerns.

- Ty Bailey | VP of Services

2024년 6월 4일

Problems are always resolved in a timely manner. Questions answered within 24 hours. Always had a pleasant experience since 2016!

Girl On A Run Box
미국
앱 사용 기간 4개월
답글 Recharge개 2024년 6월 11일

We appreciate you taking the time to leave a review of your experience with us!

- Ty Bailey | VP of Services

2024년 5월 21일

Another victim of enshittification. Recharge increased monthly prices from zero to $100 and ruined what was a solid service.

Inspired Coffee Merchants
미국
앱 사용 기간 2년 초과
답글 Recharge개 2024년 6월 3일

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

2024년 5월 17일

The app and the service is probably the best in the market. It works really well and the setup is very easy. We are using it from years and we've never had a several issue.

But the best is the technical support: very skilled, and they are so fast to respond to every request! This is a very crucial aspect to consider when implementing a business critical solution like this one.

We're really satisfied with Recharge!

Caffitaly
이탈리아
앱 사용 기간 3년 초과
답글 Recharge개 2024년 5월 20일

We appreciate your feedback & review!

- Ty Bailey | VP of Services

2024년 5월 14일

Matt was very helpful

Orgain
미국
앱 사용 기간 4년 초과
답글 Recharge개 2024년 5월 20일

Thank you so much for the shout out to Matt!

- Ty Bailey | VP of Services