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The rep Matt Ammirati was very efficient and helpful. Great customer service experience!
We appreciate you taking the time to leave a review.
- Ty Bailey | VP of Services
great and fast customer service!
Thank you for your five star review!
- Ty Bailey | VP of Services
Very helpful thank you
We appreciate the five star review!
- Ty Bailey | VP of Services
We migrated from Recharge to Yotpo Subscriptions last year, and realized pretty quickly the mistake we had made. We are now back at Rechage, and excited to see all the new products and features they are rolling out!
Jairus at Recharge was especially helpful during the migration process. He clearly explained each step of the process and walked us step by step through a successful migration back to Recharge.
Very happy to be back at Recharge!
Very glad to hear about your positive experience. Appreciate the shout out to Jairus!
- Ty Bailey | VP of Services
Solid reliable app, lots of features that help keep customers happy plus excellent, responsive technical support.
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
Currently having a poor experience trying to reach a salesperson to help with my pricing plan. I sent an email inquiry 7 days ago but no one has replied to me.
I like the product but customer service seems to be going down which is frustrating.
Thanks for taking the time to share this feedback. I have been in touch with my team regarding your concerns.
- Ty Bailey | VP of Services
Problems are always resolved in a timely manner. Questions answered within 24 hours. Always had a pleasant experience since 2016!
We appreciate you taking the time to leave a review of your experience with us!
- Ty Bailey | VP of Services
Another victim of enshittification. Recharge increased monthly prices from zero to $100 and ruined what was a solid service.
Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.
Support: https://support.rechargepayments.com/hc/en-us/requests/new
- Ty Bailey | VP of Services
The app and the service is probably the best in the market. It works really well and the setup is very easy. We are using it from years and we've never had a several issue.
But the best is the technical support: very skilled, and they are so fast to respond to every request! This is a very crucial aspect to consider when implementing a business critical solution like this one.
We're really satisfied with Recharge!
We appreciate your feedback & review!
- Ty Bailey | VP of Services
Matt was very helpful
Thank you so much for the shout out to Matt!
- Ty Bailey | VP of Services