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I would highly recommend Recharge to any company looking to move into subscriptions. The product itself is fantastic but the onboarding team are even better. Arlon was incredibly helpful from start to finish.
Thank you so much for the five star review!
- Ty Bailey | VP of Services
Recharge has been a great partner for our business in helping us manage and build our subscriber base. They are always looking for new creative ways to offer more which I love! The support team is helpful and effective at problem solving when issues arise.
We appreciate you taking the time to leave a review!
- Ty Bailey | VP of Services
Mallory was super helpful with my particular issue. Not only did they understand exactly the issue I was explaining over chat, they took the time to fully vet the resolution and presented me with exact instructions to complete in my Shopify back end. Once I corrected the issue, Mallory stayed on the ticket and responded to let me know that the issue had been resolved from Recharge's perspective as well. Excellent, efficient service with a resolution completed within the initial contact. Keep up the great service!
Thank you for leaving a review and for the shout out to Mallory!
- Ty Bailey | VP of Services
Having found out more on the capabilities within Recharge, there is so much more we as a company can gain from the tool. General reporting drilled down further by product is super helpful knowing where to apply the gas. Flows discussed are a nice and easy way to extend purchase behavior on our best customers. I look forward to applying these and so much more!
We're glad to hear that you've enjoyed your experience with Recharge!
- Ty Bailey | VP of Services
The customer support with Recharge is fantastic. I've been personally helped by Juan C. from Recharge Technical Support, we had a Zoom call where we worked around our time different and many emails back and forth. He was wonderful, thank you!
We're glad to hear about your great experience with Juan!
- Ty Bailey | VP of Services
We are happy with the level of service provided by the Recharge team. Very kind and supportive staff.
Thank you for taking the time to leave a shout out for our team!
- Ty Bailey | VP of Services
We had a great experience with Jairus Streight, he was super supportive, and our onboarding process was smooth. I would highly recommend Jairus as your onboarding manager.
Had an issue with css on customization and my Rep Irving O. came through for us and helped us make the changes we needed to.
Thank you for taking the time to leave a review!
Ty Bailey | VP of Services
Amazing and flawless activation! Thank you Jairus, for giving customized feedback and recommendation and really going above and beyond supporting not just our launch but our overall retention strategy!
Also would like to say thank you to Nicky and Deb of Sales Team for the wonderful walkthrough
Really appreciate you taking the time to leave a review and a shout out for our team.
- Ty Bailey | VP of Services
Best in the biz. We have had so much success with the Recharge Subscriptions app and just transitioned the app to our new Shopify 2.0 instance. We could not have achieved the growth or level of user experience on our D2C site without them, and the support team is always a pleasure to collaborate with.
We're glad to hear about your positive experience with Recharge!
- Ty Bailey | VP of Services