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I often hesitate to contact any helpdesk support as I fear I won't receive a quick response, and keep trying to troubleshoot myself to find a solution, but Hector and his team were super quick to respond and fix a number of issues I had with the subscription service, which is reassuring when the app is there to dealing with my customers and their payments. Thanks team!
Affordable, easy to use, professional look. The customer service and technical support teams responded very quickly after submitting a couple of tickets and were very helpful in assisting with the issue I was having.
Easy to use App to set up subscriptions. I had a minor issue regarding my theme and their support was able to fix it quickly and efficiently. I highly recommend this to any shop owner!
I had some trouble with loading my products. However after contact with customer support, Gabriel helped me as quick as lightning. The problem was solved very quickly.
Excellent app and fantastic support. After looking at many different options I am glad I found Recharge Subscriptions
Spent a significant amount of time searching out the perfect subscription app for us as we plan to scale significantly, and I wanted to make sure I partnered with the right company. ReCharge has exceeded my expectations - the support they give throughout the onboarding experience has been fantastic. It's also a very good app in terms of being able to customize it (significant customizations require a shopify expert, but the fact that almost anything can be done if you want it, is a HUGE plus). Highly recommend so far! Also extra kudos to Duncan and Alona who have supported me throughout the onboarding - they are great!
There's a reason Recharge is one of the main subscription apps for Shopify. The new checkout integration works great and the developer docs and support team are very helpful.
I had a question about pausing payments, as we're launching our subscriptions prior to actually fulfilling them. Gabriel on the customer service team was incredibly helpful in giving me work around options.
Bryan has been absolutely amazing to deal with while helping me set up Recharge for my business. The app is hands down the best of the market.
The best solution on the Market so far!
We really enjoyed working with Customer Success Manager John from Recharge who was highly professional and helpful.
We appreciate you taking the time to leave a positive review about your experience with Recharge - and for the shout-out to John!
- Ty Bailey | VP of Services