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Still in the setup phase so can't speak for the utility of ReCharge just yet but I'll be danged if they don't have some world class setup support especially from Ranson!
Initially had trouble finding the contact information for more support. However, the team reached out and have been helpful in helping us get setup.
We have been on recharges free trial and we finally have our first website subscriber! The team have been very responsive and helpful - especially Alicia. Thanks!
The team at Recharge have been excellent to work with during the transition process from our old subscription app. The features that recharge include, allow our customers to easily access their account portal and customize their subscriptions as they see fit. Overall, we would highly recommend Recharge for other e-commerce businesses!
I worked with Dora at Recharge to work out some customisations and she helped me get 3 tasks done within the first 24 hours. Super helpful!
I switched from another website platform where the recurring order system was really not working well. Recharge has been a breath of fresh air. The cost is very reasonable even for low volume shops like mine, while still offering great customer service when help is needed. I was able to import my current subscribers to my Shopify site easily, and customers have a lot of tools available to them. Recharge also can read line item properties generated by variant apps, which is something that other apps are missing. Highly recommend!
The agent (Joey, I believe) was super quick and immediately provided a solution. Thank you!!!!!!!!!!
This app was easy to install, the team was amazing in helping to get our migration right, and the subscriptions implemented. Clear, concise directions. Damien even made me a video to walk me through what I needed to do step by step!
Love the customer support, they have been quick to help me out whenever I've needed it, cheers Brandon!
Sarah at Recharge was super helpful and really quick to assist with any queries I had. She installed the app onto a draft theme for a client to ensure that the current site wouldn't be affected. She was very responsive and helpful and I was able to get any questions answered promptly. Thanks a mil guys!