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The recharge support team was really helpful thoroughtout the process of migration, especially the migration support team.
Have just setup and received some great and prompt support from Lia for a few minor tweaks. Look forward to seeing it in action but it shows nicely in the store front so very happy so far
I'm yet to go live with my Recharge subscription, but I have been working with it for the last month to get things set-up in the back end. My use case is a little more complex than most, as I am selling a digital product on a monthly basis. I have used Recharge and Klaviyo to set this all up and am really happy with how it's working. The integration with the 2 apps was smooth and the team at Recharge have been fantastic during this set-up process. I have reached out a number of times for very specific things I needed help with and the responses have always been great and very helpful - and also very quick. I now have my subscription set up exactly how I wanted and feel confident that when I launch everything should work well.
Amazing customer support. Easy integration. Can't speak more highly of Recharge compared to other competitors.
Joey answered my question quickly, thank you so much & please give him a raise! Thanks, Jonathan Made in New Mexico
Had a great experience with the customer service team who offered me a prompt and effective response.
We recently acquired a new line of business and needed to migrate their legacy subscriptions into our own Recharge account leveraging Shopify. Our implementation engineer, Vinse Ridenour, was absolutely tremendous. He was knowledgeable, detailed, professional, and always provided answers to all our questions. He proactively ensured our migration was a complete success. A shining example of the caliber of talent supporting the Recharge platform and their customer base.
Thank you so much for taking the time to leave a review and a shout out to Vinse. We're glad to hear that he was able to assist in a smooth migration process for you.
- Ty Bailey | VP of Services
Amazing api and customer service. I had problems making the widget appear in my product pages and they keep me updated while the problem was being solved. 5 stars to the support team.
A great subscription app for Shopify. While there are shortcomings, there are upgrades coming in the future and HUMAN customer support is top notch (which is one of the most important things when dealing with tech). I received quick and insightful support from John M.
Excellent technical support so far. Integration and customisation also pretty intuitive. So far so good. Recommend.
Thank you for taking the time to leave us a review! Glad to hear that you've had a good experience setting up Recharge
- Ty | VP of Services