리뷰 (1,950)

전체 평점
4.6
평점 수준당 개수
  • 평점의 86%가 별 5개입니다
  • 평점의 6%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 6%가 별 1개입니다
2024년 5월 21일

We migrated from Recharge to Yotpo Subscriptions last year, and realized pretty quickly the mistake we had made. We are now back at Rechage, and excited to see all the new products and features they are rolling out!
Jairus at Recharge was especially helpful during the migration process. He clearly explained each step of the process and walked us step by step through a successful migration back to Recharge.

Very happy to be back at Recharge!

Davids Natural Toothpaste
미국
앱 사용 기간 대략 4년
답글 Recharge개 2024년 6월 3일

Very glad to hear about your positive experience. Appreciate the shout out to Jairus!

- Ty Bailey | VP of Services

2024년 3월 11일

If you run a subscription box business through Shopify, Recharge is the place to go. We have been using Recharge since 2016 and have had almost 0 issues or concerns. When there is a concern that arrives, they respond quickly. 5 Stars!

www.thewitchesmoon.com
미국
앱 사용 기간 7년 초과
답글 Recharge개 2024년 3월 21일

It's great to hear about your positive experience! Thank you for sharing.

- Ty Bailey | VP of Services

2024년 8월 28일

Quick and helpful support, thank you!

Shavejack
스위스
앱 사용 기간 거의 8년
답글 Recharge개 2024년 9월 16일

We appreciate your five star review!

- Ty Bailey | VP of Services

2024년 6월 7일

Recharge has been a game-changer for our Shopify store! Setting up product subscriptions was a breeze, and our customers love the convenience of receiving their favorite items at regular intervals. The interface is user-friendly, making it easy to manage subscriptions and customize intervals to fit our needs. Plus, their customer service is top-notch—responsive, helpful, and always ready to assist with any questions. Highly recommend Recharge for any business looking to add a subscription model!

Earthssplendor
미국
앱 사용 기간 1년 초과
답글 Recharge개 2024년 6월 11일

Thank you so much for your feedback and five star review!

- Ty Bailey | VP of Services

2024년 5월 29일

I recently needed some tech support and was helped by Elijah. It was *hands down* the best support I have ever received. Elijah was prompt, clear, and kind. In 2 emails, Elijah was able to fully solve my problem. I am very impressed.

Vetz Petz Antinol CA
캐나다
앱 사용 기간 대략 4년
답글 Recharge개 2024년 6월 3일

Thank you for your review - and the shout out to Elijah!

- Ty Bailey | VP of Services

2024년 5월 23일

We have been using Recharge for 2 years and we are very happy with it, Recharge is really great app for subscription management. It provides almost all tools for you to customize the experience and has support for password-less login which can useful when you need it.

In addition to being a great app we like their customer service a lot, when we needed help very first time Irving O helped us carefully and we could be able to resolve the problem in a couple of hours!

Centrum Supergreens
미국
앱 사용 기간 12개월
답글 Recharge개 2024년 6월 3일

Thank you so much for taking the time to leave your feedback!

- Ty Bailey | VP of Services

2024년 5월 17일

The app and the service is probably the best in the market. It works really well and the setup is very easy. We are using it from years and we've never had a several issue.

But the best is the technical support: very skilled, and they are so fast to respond to every request! This is a very crucial aspect to consider when implementing a business critical solution like this one.

We're really satisfied with Recharge!

Caffitaly
이탈리아
앱 사용 기간 3년 초과
답글 Recharge개 2024년 5월 20일

We appreciate your feedback & review!

- Ty Bailey | VP of Services

2024년 8월 5일에 편집됨

Edit: NOTHING YOU SAY IS GOING TO JUSTIFY $25 to $100!!! STAY AWAY. THE WORST EXPERIENCE WITH AN APP ON SHOPIFY I HAVE EVER HAD. We are a small business that started using recharge last year. The charges were % based and worked ok for us. We spent around $5-25 monthly for the app. We were not aware and did not receive the emails regarding price change. We found out later on when viewing bills - that we are charged $100!!!! USD every month while we only have under 20 active subscriptions. This is a 500% increase in the fee. If this is not stealing - I don't know what else to call it. There was no reasonable explanation provided besides shoving their "terms" in my face. Horrible company with even more horrible people running it. BEWARE!!!

NutriMagic USA
미국
앱 사용 기간 1년 초과
답글 Recharge개 2024년 8월 5일

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

2024년 3월 19일

I just love love love this APP! I installed this when I opened my store and it has been nearly seamless. If I can a question of concern, Customer service is very quick and thorough to resolve my issue. I will continue with Recharge as long as they suit my needs! Thanks so much!!!

Try-Blue
미국
앱 사용 기간 거의 3년
답글 Recharge개 2024년 3월 21일

Thank you so much for the review!

- Ty Bailey | VP of Services

2024년 3월 18일

Recharge has been a really effective service to use for selling subscriptions. Their support team is very responsive and helpful with our questions. There are some limitations with the service, but overall we've enjoyed using Recharge for over 5+ years!

fourtillfour
미국
앱 사용 기간 거의 4년
답글 Recharge개 2024년 3월 21일

We're so glad to hear about your positive experience. Thank you for sharing!

- Ty Bailey | VP of Services